Reviews
Mariela was Polite, prompt, knowledgeable, pleasant,
Mariela was Polite, prompt, knowledgeable, pleasant, helpful. She is an asset to your dealership. Highest rating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about Mariela! We're delighted to hear about your positive experience and appreciate your support. We look forward to assisting you again in the future.
Poor planning & poor communication.
Poor planning & poor communication. How could you not have the parts for work that was planned 5 weeks prior to the appointment? Why is it my responsibility to keep callimg day after day to find out the status of my vehicle? Why don't you respond to text messages?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for the inconvenience you experienced. We will review our processes to ensure improved communication and timely service. Your feedback helps us improve. To discuss this please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager
Mariana was very helpful and quick and had all the
Mariana was very helpful and quick and had all the answers I needed it was a very great experience thanks again for helping me with my purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, we're thrilled to hear that Mariana provided you with such excellent service! We appreciate your business and look forward to serving you again in the future.
Very friendly and professional, Great service and care .
Very friendly and professional, Great service and care . Happy people and very helpful and thoughtful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. We're here for you anytime you need assistance.
Incredible service!
Incredible service! Our salesperson Ernesto was excellent and very professional. I made a reservation and he was prompt and so nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're thrilled to hear that Ernesto provided you with excellent service. We appreciate your business and look forward to serving you again in the future.
She saved the day when they found the wheel lock.
She saved the day when they found the wheel lock. when the car was serviced that was left at the. Dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad we could assist with the wheel lock situation during your service visit. If you have any further needs, don't hesitate to reach out. Drive safely!
It typically ok as other dealers.
It typically ok as other dealers. The service should be better since it considers a luxury car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your input and are always striving to improve our services to meet the standards expected of a luxury car dealership. We hope to have the opportunity to exceed your expectations in the future.
Ernest made everything so simple and easy for us.
Ernest made everything so simple and easy for us. Especially with us coming in from out of town.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ernest! We're thrilled to hear your experience was smooth and hassle-free, even from out of town. We appreciate your business and hope to see you again in the future!
Easy to work with salespeople, car was handed to me
Easy to work with salespeople, car was handed to me impeccably clean, didn’t feel any sales pressure during the process. I recommend this dealership for any make of vehicle since they have multiple dealerships
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the glowing review! We're thrilled to hear about your positive experience with us. Providing a stress-free and enjoyable car buying process is always our priority. We truly appreciate your recommendation and look forward to serving you again in the future!
Awesome dealership better than most Genesis nice clean
Awesome dealership better than most Genesis nice clean waiting room coffee awesome place I mean it is Larissa was a good assistant help me out everything I needed thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear you had a great experience with Larissa and enjoyed our amenities. We appreciate your support and look forward to serving you again in the future!