Reviews
Greatest shopping experience
I want to start off by saying the buying process was quick and easy, I traded my Toyota cause it was just to small for my family of 5 but I didn’t want to finance. So Kim Suon showed me my options for cars and I ended up leasing a Honda Odyssey, it was perfect. And I don’t regret my decision. From start to finish, and showing me the ins and out of the new car I was pleased! Will be sending all my family and friends to kim !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honda Cars of Boston
Just purchased my first new car with Honda Cars of Boston! Highly recommend for college students looking for a safe car. Thank you to Oscar and Matt for all the help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Oscar and Matt delivered such a great experience! Congratulations on your vehicle, Iliana!
Dishonored Warranties
Bought two extended warranties, one for my tires, and one for bumper to bumper coverage. Ask them to fix a tire that had a gouge taken out of the side but they said the gouge wasn't big enough. Asked them to fix my lumbar support and they told me the motor was covered but not the problem which was the linkage. They tried to blame the warranty company but they were the ones that sold them to my wife and I. We told them when they sold us the warranties they promised everything would be covered except for the usual wear on brakes and tire treads, but the first time we used either warranty both claims were denied. Don't buy a warranty from these people, and you would be better off buying a Honda from a different dealership. These people lie!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
First experience with Honda Cars of Boston
Searching for a used truck via the internet for a couple of weeks. Zeroed in on one at HCofB. Was introduced to John Fitz. Down to earth ,loves where he works and his job. Been doing it for years. The truck was what we were looking for. After the test drive we sat done and did some numbers. Although it was a great price I couldn't just fold, had to do some haggling. Back and forth a couple of times and we had a deal. Piece of cake. I would not hesitate to recommend John and HCofB to anyone looking for a new or used car.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
fraud
We bought a used car from here. $35k plus, minor issues not followed through with including provide accurate description with body scratches, life on the tires etc. We love the car because we love Honda. We had a lease with Honda and exchanged it with those guys, the finance folks are extremely shady, so please watch out on what you sign and make a copy because THEY WILL WRITE DIFFERENT TERMS ON THIER COPY, favorable terms of course. Small dollars that add up to couple of thousands. Still considering a lawsuit so please be careful
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Good afternoon, Ahmed. We are trying to find record of your purchase and are unable to. Would you be so kind as to contact the myself (Samantha Lambert) or Alex Avanesau at 617-381-9000 so that we can look at the specifics of your account and what is happening. Thank you kindly, Samantha
Service Department
Woke up to a flat tire and spoke with Katie who said she would fit me in to get tire repaired.Less than an hour and i was headed home problem solved.....Great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Business Office Specialist
Fitzy is the best salesman, he makes my purchase experience very pleasant. My family and I are very happy with the service we received from Fitzy and all the Honda Boston crew.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Debbie - Hampton, NH
Although the process was a bit lengthy, I did have special circumstances coming from NH. Found the perfect car, and James Juliao walked me through being able to drive the car home that day. Oscar Caicedo went the extra mile to get me the title information required to register in NH. My overall experience was exceptional. Thank you for making my car purchase a pleasant experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fitzy is awesome!
This is our second Honda bought from Fitzy. Each time we were in and out of the dealership in one and a half ours with the purchase of a new car! He is straight forward and doesn't waste your time or money. We will be back in the fall with our daughter to get another car from him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic service
Ryan Foley was simply amazing. Truly went above and beyond to help me out. I went in hopeless and desperate, my car not starting with my spare key and work to get to in a few hours, and not only did he get my car repaired in a timely manner, he pointed me towards a rental place so I had a car to get to work for the day, and he also helped me find the part number for a part that is no longer manufactured so that I could get the part online. Words cannot express my gratitude. After all the bad things I've heard about taking your car to the dealership, this man blew away all expectations. Highly recommend talking to this guy if you need a repair for your Honda. Stellar service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase