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Nucar Chevrolet of Lowell

(1,254 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
New (978) 756-1139 (978) 756-1139
Used (978) 756-1141 (978) 756-1141
Service (978) 756-1140 (978) 756-1140

Reviews

(1,254 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of Lowell from DealerRater.

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Safety recall

Very professional as usual!I’ve been a customer for a long time because of the way I’m treated! TWO thumbs up because that’s all I have!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I only go here because I bought my truck here.

This was only for a recall. Past experiences have been terrible. One time a technician left his breakfast in my truck when I first bought it. When I first bought my truck I had to go back 4 times to get my spare key. this dealership is terrible and I tell people to avoid at all costs

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome service

I have had my car there twice and service has been fantastic. They return calls immediately and follow up before doing the work. My car comes back in great condition. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lannan October 2019

Routine maintenance appointment for oil filter etc. Received letter about recall but forgot to bring actual paper to appointment. Service manager said “there is no recall on this vehicle.” This is bad as now have to return another appointment with actual letter.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oustanding Service Experience

I brought my 2018 Tahoe in for a problem with the climate control system. I have to say that I was treated incredibly well by Mark and Jack Adams. They are real professionals and my issue was tended to and the vehicle was returned to me promptly. These two men are real assets to Chevrolet of Lowell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

routine maintenance

I needed an auto inspection and routine maintenance to prepare my car for the winter. I also needed some advice as to when I will need new brakes installed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly service

I walked in the dealership and got a friendly and warm welcome, Jeremy introduced himself and took me for a test drive of the vehicle i wanted. He answered all the questions i have and we had a pleasant conversation during the drive. when it came down to the the the finance part they worked with me and in the end we came to a great deal and now i own a Certified 2016 Chevy Silverado.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Unnecessary and Unauthorized repairs

Charged $600 for repairs not related to my service request or authorized. Unable to find a manager willing to speak with me or answer my questions directly regarding the situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership with great service department

I could not be more happy with my purchase of a used Chevy Cruze. I purchased in July and just went in for my first oil change and tire rotation. Fantastic customer service exceeds my expectations. I would highly recommend buying a Chevy as the Lannan family dealership treats their customers like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership, highly recommend!

From the time I walked through the door until I drove away in my new 2020 Equinox ALL employees were friendly and helpful. Steve Alesse and Steve Stempien are two of the best. Great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.