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EchoPark Automotive Birmingham

(1,375 reviews)
Visit EchoPark Automotive Birmingham
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2017 state dealer award
View 6 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(205) 859-0033 (205) 859-0033

Reviews

(1,375 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Birmingham from DealerRater.

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Here’s a polished version of your review: ⸻ I had

Here’s a polished version of your review: ⸻ I had an amazing experience working with Cody at EchoPark. From start to finish, he took care of everything and made the entire process smooth and stress-free. What really stood out was that he never made me feel pressured at any point—something that’s rare in car sales. Cody was consistent, communicative, and made sure all of my needs were met. I genuinely felt like he had my best interest in mind the whole time. I would absolutely go back and buy another car from EchoPark solely because of him. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for sharing your positive experience with us! We are thrilled to hear that Cody provided top-notch service and made your car-buying experience stress-free. We pride ourselves on creating a no-pressure environment and are happy to have met all of your needs. We look forward to seeing you again for your future car purchases. Thanks again for choosing EchoPark!

Good customer service Good communication Quick

Good customer service Good communication Quick Service The Best Dealer In Town Love Customer Service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks, Amber, for taking the time to leave a review and for all the stars!

The dealership was great!

The dealership was great! Clean and comfortable atmosphere. The employees were kind, attentive and knowledgeable, especially Cody! 10/10 would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that you were comfortable in your visit to EchoPark. We appreciate the opportunity to serve you and are here for you when you need us.

I had an amazing experience working with Cody at

I had an amazing experience working with Cody at EchoPark. From start to finish, he took care of everything and made the entire process smooth and stress-free. What really stood out was that he never made me feel pressured at any point—something that’s rare in car sales. Cody was consistent, communicative, and made sure all of my needs were met. I genuinely felt like he had my best interest in mind the whole time. I would absolutely go back and buy another car from EchoPark solely because of him. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing EchoPark and we are glad to hear that Cody was able to demonstrate our core values regarding your purchase experience.

Keith was great!

Keith was great! He was very patient, no pressure. Total experience was a pleasure and prices can’t be beat!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

EchoPark takes pride in delivering a great, no-pressure experience with great pricing. Thank you for giving us the opportunity to fill your automotive needs.

Abraham did not pressure me at all but made my decision

Abraham did not pressure me at all but made my decision very easy thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, Kyle, for choosing EchoPark. Abraham is one of our top Experience Guides for a reason and we will pass on the great review to him. Have a great day!

Keith was amazing!

Keith was amazing! He was extremely patient and went above and beyond to help me find a car I love!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing EchoPark. We are proud that Keith was able to deliver the guest experience on which we base our business model.

I worked with Cody at EchoPark recently to purchase a

I worked with Cody at EchoPark recently to purchase a used vehicle. It was a wonderful experience working with Cody. He listened to all of our concerns and even went above and beyond by researching anything we had questions on. He truly listened and cared about any questions we had. It was an awesome experience. He is incredibly friendly and warm. I would work with Cody again to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to fulfill your automotive needs. We are glad that Cody was able to provide a great experience and we look forward to a great relationship in the future!

Krystal took excellent care of us!

Krystal took excellent care of us! We are so happy that we went with EchoPark! Our expectations were blown out of the water driving home with a 2023 Toyota Highlander! We are so thankful and excited about our new to us car 😊😊

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

A Toyota Highlander is a great SUV and we thank you for choosing EchoPark for your purchase. Exceeding expectations is our goal and are glad that Krystal delivered.

I worked with Cody at EchoPark recently to purchase a

I worked with Cody at EchoPark recently to purchase a used vehicle. It was a wonderful experience working with Cody. He listened to all of our concerns and even went above and beyond by researching anything we had questions on. He truly listened and cared about any questions we had. It was an awesome experience. He is incredibly friendly and warm. I would work with Cody again to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your kind words! We are thrilled to hear that Cody provided you with exceptional service and went above and beyond to ensure your satisfaction. We will be sure to pass along your compliments to him. We look forward to working with you again in the future. Thanks for choosing EchoPark! #CustomerSatisfaction #ExceptionalService