Reviews
Ernest Jones is the epitome of a phenomenal leader.
Ernest Jones is the epitome of a phenomenal leader. His energy is contagious and he's extremely transparent which makes for a seamless experience start to finish. His passion shined through in his engagement with me. He made sure I was informed throughout the entire experience. I've been in leadership/customer service for a long time and working with Ernest was such a pleasure. It was apparent that he's a servant leader at the core. He's a tremendous asset for your company and if I decide to conduct business with this location in the future it will be attributed to his experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terry is the man He is excellent.
Terry is the man He is excellent. The reason I use your dealership. Very very good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was good got me in and out fast but didn't solve my
Was good got me in and out fast but didn't solve my windshield washer pump issue liked I asked for. Other than that great.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
My car was there for 4 days It took a long time Beside
My car was there for 4 days It took a long time Beside that it was great
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Misinformation from all parties Wasn't told of 48 hour
Misinformation from all parties Wasn't told of 48 hour evaluation Didn't know was being handed off to second individual Just felt no one was aware what was going on
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We take customer service very seriously and are concerned about your recent visit. I would very much like to speak with you about your experience. Please feel free to call me at 864-662-2309 so we can better understand what to do to move forward. Thank you David Rocklein Service Manager
We take customer service very seriously and are concerned about your recent visit. I would very much like to speak with you about your experience. Please feel free to call me at 864-662-2309 so we can better understand what to do to move forward. Thank you David Rocklein Service Manager
I appreciate you reaching out but unless the work that was preformed to my vehicle while at your business, I prefer to just let this go. I will not be a returning customer for service. I am not trying to cause an issue but I am big on communication and scheduling. Thank you Andrew Carver
From the time I called Jaylan until the whole process
From the time I called Jaylan until the whole process was completed we had a Great experience with everyone! Couldn't have asked for a better experience with the process!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the time I called Jaylan until the whole process
From the time I called Jaylan until the whole process was completed we had a Great experience with everyone! Couldn't have asked for a better experience with the process!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had a serious issue with my 2021 Traverse.
I recently had a serious issue with my 2021 Traverse. I took it to Fred Anderson Chevrolet service department. Although it was the week of Easter and they were very busy ZACK the service manager listened to my problem and was able to help me. I can't say enough about the people that work there, from sales to service. They are GREAT! If you want a new or used vehicle or service, I recommend FRED ANDERSON CHEVROLET.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was pretty good did a wonderful job on my car I highly
It was pretty good did a wonderful job on my car I highly recommend them to anyone.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The guys were great at check in and the mechanics
The guys were great at check in and the mechanics answered any questions I had
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sandymooney58, we're happy to hear you had such a positive experience with our team here at Fred Anderson Cadillac! We hope you have a great day!