Reviews
The workmanship was great.
The workmanship was great. The customer service received from the folks at the desk, was not good.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
mpsstein, thank you for calling this out to us. We would like to get a few more details about your experience and work toward a resolution. When you get a chance, please reach out to Zack Moran at (864) 743-0913.
Professional clean respectful.
Professional clean respectful. Customer care at its best. Will recommend them to friends and family. Tried another dealer in the area no comparison. Anderson cadillac is were I will purchase my next cadillac 10 star treatment
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lorenzo.ralph, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. We hope you have a great day!
Excellent service thank you Ralph Lorenzo
I brought my car in on Feb.
I brought my car in on Feb.21 to have my car serviced. I didn’t get my car back until March 4 when I decided to come get it. I don’t know what they did to it or why it took so long. I called Easton and Ashley several times, and they wouldn’t return my calls. Finally Ashley called, and I still didn’t understand the problem with my car. I don’t plan to come back or recommend anyone to come to this business ever!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good morning. Thank you for the recent feed back. I am sorry about the lack of communication it appears you had while your vehicle was here for service. We strive for five star service with every customer and clearly let you down. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein
Ruby, thank you for bringing this to our attention. We would like to speak with you directly and get to the bottom of this situation. When you have a moment, please reach out to Zack Moran at (864) 743-0913.
Amazing dealership!
Amazing dealership!!! This place has outstanding customer service and has awesome salespeople. Finance department is efficient and friendly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with Fred Anderson Cadillac! We sincerely thank you for the positive review and look forward to seeing you again soon!
Great service, friendly staff and comfortable waiting
Great service, friendly staff and comfortable waiting area. Handled my maintenance issues in timely fashion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paulgiella, thank you for your kind words and this wonderful review of Fred Anderson Cadillac! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!
Very informative and professional, polite with a strong
Very informative and professional, polite with a strong sense of urgency and care. Constantly keeping the customer informed throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jacksonlgrease, we're happy to hear you had such a positive experience with our team here at Fred Anderson Cadillac! We hope you have a great day!
Fred Anderson treating us fair and we will be back in a
Fred Anderson treating us fair and we will be back in a few years when we swap again. James Mosley is a stand up guy. Management makes your feel like you’re home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mcdanielmil, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. We hope you have a great day!
Service Advisor Adam had great communication vehicles
Service Advisor Adam had great communication vehicles done On time as promised Highly recommend this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Timothy_vk, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Struggled to find client insurance information during
Struggled to find client insurance information during visit. Specialist became cold after client dissapoitment. Need a course in manners.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
nlatorres, thank you for your feedback. We are sorry to hear that your visit was anything less than outstanding and we would like to make it up to you. At your convenience, please reach out to Jeff Plunkett at (864) 743-0912.
From the call to schedule a maintenance service to the
From the call to schedule a maintenance service to the pick up later that same day, FANTASTIC CUSTOMER SERVICE!!!! Staff is very nice and professional!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Real240ssz, thank you so much for your positive comments about Fred Anderson Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.