Reviews
The Fred Anderson Collision Center did a beautiful job
The Fred Anderson Collision Center did a beautiful job repairing my car. Everyone there was friendly and helpful. Blaine, who's in charge of the USAA claims, kept open communication with me and was very patient with my questions and concerns. I missed my car and I'm so happy to have her back! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ari S., we really appreciate your feedback of Fred Anderson Cadillac! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!
Gave me a price of 120 for an oil change.
Gave me a price of 120 for an oil change. When I brought his attention to the monitor in the service dept advertising 82 he stated “I guess we can do it for that” then when I mentioned I had a coupon he stated that the coupon would make it harder. When truck was done he didn’t go over anything, just took the seat cover out and walked off. Not going back there again. Even on my paperwork it said I declined an air filter. Nobody even told me I needed on. Very dissatisfied
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mr. Hagan, We take customer service very seriously and are concerned about your recent visit. I have reached out, to speak to you about the issue you experienced. Please feel free to call me back at 864-662-2309 so we can better understand what to do to move forward. Thank you David Rocklein Service Manager
I called but I guess we are playing phone tag.
Good people there that work with you and keep you
Good people there that work with you and keep you informed of everything going on with your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Geffcoop, we are so happy to read such a great review about Fred Anderson Cadillac! We sincerely thank you for the positive review and look forward to seeing you again soon!
Everything I sent my car for a still wrong really 1600
Everything I sent my car for a still wrong really 1600 dollars this is not right I need to get fixed.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for speaking with me today. I am sorry you are still having issues with the car. We will work as fast as we can to correct this. 864-879-7111 ext 1305 Chris Gray
First class, great people!
First class, great people! In and out very quickly. Explained future service clearly. Clay is awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amjam10, we are so happy to read such a great review about Fred Anderson Cadillac! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Truck was brought in at 8am for 10am appointment and
Truck was brought in at 8am for 10am appointment and picked up @ 4pm without work completed. No one called to let us know system was down and that they was unable to complete the recall work. We called several times before we finally got through to find out the recall work had not been completed.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good morning. It is my understanding that all of GM reprogramming went down on Friday, I do know several attempts were made to try and correct this, however it sounds like your truck is still not programmed. We certainly strive for five star service with every customer and clearly did not provide that. I know we can't help a I.T issue however I do believe we could of communicated better to you. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein
Good morning. It is my understanding that all of GM reprogramming went down on Friday, I do know several attempts were made to try and correct this, however it sounds like your truck is still not programmed. We certainly strive for five star service with every customer and clearly did not provide that. I know we can't help a I.T issue however I do believe we could of communicated better to you. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein
Great experience, I highly recommend buying a vehicle
Great experience, I highly recommend buying a vehicle with these guys. Don was great to work with and made the process painless and quick!
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- Overall experience 5.0
Nblack442, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. We hope you have a great day!
Both the sales and finance groups were friendly and
Both the sales and finance groups were friendly and personable. There was no pressure and they gave different opinions to choose from.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pvernesoni, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.
Mr. Bush is a great guy he works hard at keeping you up
Mr. Bush is a great guy he works hard at keeping you up to date. This was the second time I had him to deal with my car. I think Fred’s is doing a great job and anyone that needs work should use them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jwr67, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. We hope you have a great day!
Your welcome Thank you all.
Heather was awesome!
Heather was awesome! She made the whole process from start to finish so easy! Love my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Slaughteramber652, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. We hope you have a great day!