Reviews
Everything I sent my car for a still wrong really 1600
Everything I sent my car for a still wrong really 1600 dollars this is not right I need to get fixed.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for speaking with me today. I am sorry you are still having issues with the car. We will work as fast as we can to correct this. 864-879-7111 ext 1305 Chris Gray
The workmanship was great.
The workmanship was great. The customer service received from the folks at the desk, was not good.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
mpsstein, thank you for calling this out to us. We would like to get a few more details about your experience and work toward a resolution. When you get a chance, please reach out to Zack Moran at (864) 743-0913.
Professional clean respectful.
Professional clean respectful. Customer care at its best. Will recommend them to friends and family. Tried another dealer in the area no comparison. Anderson cadillac is were I will purchase my next cadillac 10 star treatment
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lorenzo.ralph, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. We hope you have a great day!
Excellent service thank you Ralph Lorenzo
I brought my car in on Feb.
I brought my car in on Feb.21 to have my car serviced. I didn’t get my car back until March 4 when I decided to come get it. I don’t know what they did to it or why it took so long. I called Easton and Ashley several times, and they wouldn’t return my calls. Finally Ashley called, and I still didn’t understand the problem with my car. I don’t plan to come back or recommend anyone to come to this business ever!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good morning. Thank you for the recent feed back. I am sorry about the lack of communication it appears you had while your vehicle was here for service. We strive for five star service with every customer and clearly let you down. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein
Ruby, thank you for bringing this to our attention. We would like to speak with you directly and get to the bottom of this situation. When you have a moment, please reach out to Zack Moran at (864) 743-0913.
First class, great people!
First class, great people! In and out very quickly. Explained future service clearly. Clay is awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amjam10, we are so happy to read such a great review about Fred Anderson Cadillac! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Truck was brought in at 8am for 10am appointment and
Truck was brought in at 8am for 10am appointment and picked up @ 4pm without work completed. No one called to let us know system was down and that they was unable to complete the recall work. We called several times before we finally got through to find out the recall work had not been completed.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good morning. It is my understanding that all of GM reprogramming went down on Friday, I do know several attempts were made to try and correct this, however it sounds like your truck is still not programmed. We certainly strive for five star service with every customer and clearly did not provide that. I know we can't help a I.T issue however I do believe we could of communicated better to you. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein
Good morning. It is my understanding that all of GM reprogramming went down on Friday, I do know several attempts were made to try and correct this, however it sounds like your truck is still not programmed. We certainly strive for five star service with every customer and clearly did not provide that. I know we can't help a I.T issue however I do believe we could of communicated better to you. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein
Great experience, I highly recommend buying a vehicle
Great experience, I highly recommend buying a vehicle with these guys. Don was great to work with and made the process painless and quick!
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- Overall experience 5.0
Nblack442, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. We hope you have a great day!
Both the sales and finance groups were friendly and
Both the sales and finance groups were friendly and personable. There was no pressure and they gave different opinions to choose from.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pvernesoni, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.
Mr. Bush is a great guy he works hard at keeping you up
Mr. Bush is a great guy he works hard at keeping you up to date. This was the second time I had him to deal with my car. I think Fred’s is doing a great job and anyone that needs work should use them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jwr67, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. We hope you have a great day!
Your welcome Thank you all.
Heather was awesome!
Heather was awesome! She made the whole process from start to finish so easy! Love my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Slaughteramber652, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Cadillac. We hope you have a great day!