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Grubbs Acura

(147 reviews)
Visit Grubbs Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (817) 381-1676 (817) 381-1676
Used (817) 381-4563 (817) 381-4563
Service (817) 381-1678 (817) 381-1678

Reviews

(147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Armani was amazing! He is so kind professional and helped...

Armani was amazing! He is so kind professional and helped me find the truck of my dreams! The buying process was the easiest I’ve ever had. Definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
11 people out of 11 found this review helpful.

Buying a car from different city is not an easy task!...

Buying a car from different city is not an easy task! Armani Le Roux made it so easy and smooth… unbelievable. After two failures attempts in Houston Grubbs family made it possible in Grapevine, TX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
12 people out of 12 found this review helpful.

I am a very difficult buyer who demands the best. Grubbs...

I am a very difficult buyer who demands the best. Grubbs delivered. I got a great deal on an Acura from a sales person I can trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
13 people out of 13 found this review helpful.

Excellent service! Went beyond expected to get the job...

Excellent service! Went beyond expected to get the job done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
7 people out of 7 found this review helpful.

I had an excellent experience at Grubbs Acura. Kudos to...

I had an excellent experience at Grubbs Acura. Kudos to both Eric Glover and Ricky Pool for their professionalism and for showing great commitment with their customer. They made online car buying experience easy and smooth for me. Thanks a lot again for your assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.

The dealership is very helpful from the salesperson to...

The dealership is very helpful from the salesperson to the management. They listened to my every need and we’re very friendly and professional. I would recommend Grubbs to anyone for a future purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Awful experience that started well and was ruined by the...

Awful experience that started well and was ruined by the Sales Manager Brandon Rutherford, who represents everything that makes cay buying have a poor stigma for the experience. Stay far and clear from Grubbs Acura as if they hire this type of individual in a sales leadership position, it makes me believe senior leadership is equally lacking in moral character.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
26 people out of 26 found this review helpful.