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Stoler Lexus

(1,674 reviews)
Visit Stoler Lexus
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 7 awards
2021 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (516) 494-7266 (516) 494-7266
Used (516) 494-7264 (516) 494-7264
Service (516) 882-3976 (516) 882-3976

Reviews

(1,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Marietta Ketchem was my salesperson. She was very...

Marietta Ketchem was my salesperson. She was very knowledgable and helpful. She did follow up without preasure and was available to me for all our visits. She spent a great deal of time explaining the operation of the vehicle when I picked it up. She also has called me since and asked if she could help in anyway. I would recommend this car ,dealership and Marietta to anyone. Regards, Steve McAlevey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

As always Marietta did a great job, thanks Steve for taking the time to give credit where credit was due. Michael Penta

Great service

Excellant service. Very nice to deal with. Will definitely go back when I turn In my car. Was able to get the price that worked for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your kind words, it was my pleasure if you have any questions or concerns please call me. Best Regards jim

all the gentleman i mention above were great and made my...

all the gentleman i mention above were great and made my experience memberable im saying this from the heart iv had evperiences with alot of dealerships but lexus of mass was by far my best experience i hope all of them are recognized

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much and if you have any questions please give us a call.

The Pursuit of Perfection

Purchased my first Lexus from Lexus of Massapequa in August, 1997. On Thursday, March 27th, my wife and I met with Marietta Ketcham and had a wonderful experience in discussing our immediate need for a new automobile. Mrs. Ketcham was extremely accomodating, presented us with various options and went to bat for us with the sales manager when we requested a lower price than was originally offered for the 2013 ES 350 which we bought. Would do business again with her without reservation. Joseph LaMarca

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

service

Service and hospitality overwhelming. Sales professional Daniel Bubb very professional and informative. Explained workings of vehicle very well. I would recommend this dealership and sales consultant Daniel Bubb to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You.I wish my best to you and your wife and please enjoy your New Lexus

Wonderful people

We received a friendly greeting as soon as we entered the dealership. Michael Penna and Michael Cavaliere were a pleasure to work with. They were knowledgeable and helpful and made the purchase as easy and enjoyable as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You, Many times it's the customer that makes it enjoyable,certainly that was true in this instance. Michael Penta

Dealer response

Gerard, thanks for the desserts they were great.I'm glad you were pleased and the I R S info was greatly useful.Michael Penta

Smooth as Silk

I recently leased a Lexus RX 350 at Lexus of Massapequa and after 38 years of driving, I have never had a more pleasant experience when leasing or buying a car. I offered them what I was willing to pay for a new Lexus with the navigation and premium packages and after a very short time, I was asked what colors would I like for the exterior and interior. It was that simple!! Both Mike Penta and Matt Bullen made me feel like a VIP. Thanks for making it so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

The pleasure was ours it's customers like you that make our days at work a joy. Michael Penta

I have leased a Lexus since 2001 (6 in all) and I have...

I have leased a Lexus since 2001 (6 in all) and I have leased each and every one from Michael Penta. As much as I like the brand I have to say a major factor of my Lexus loyality can be attributed to Mr. Penta. He is a knowledgeable, honest, personable and responsive sales person that will address any issues that may arise and remedy them very quickly. He goes out of his way to make your purchase/lease experience go as smoothly as possible. If you are looking to purchase or lease a new Lexus I would highly reccommend Michael Penta at Lexus of Massapequa. He will treat you like family. And in case you are wondering, no ... I am not related to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's been many years that you have been leasing Lexus's and it been my good luck to have you as a customer,after such a long time I think I'll come for Thanksgiving.Thanks again Michael

What a pleasant experience from the time I walked in till...

What a pleasant experience from the time I walked in till I left the store. I can't thank the used car dept enough.Special thanks to Joe D. for taking the time to explain all the technical information to me and a special thanks to Mike Z for doing the financial. Thanks to Thomas R for helping to find the right car for me. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review. It was my pleasure to serve you. Mike Zishuk

Dan Bubb was professional taking his time to go over...

Dan Bubb was professional taking his time to go over everything I needed to know and to answer all my questions during this process. Everyone I dealt with at Lexus of Massapequa was courteous and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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