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Stoler Lexus

(1,674 reviews)
Visit Stoler Lexus
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 7 awards
2021 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (516) 494-7266 (516) 494-7266
Used (516) 494-7264 (516) 494-7264
Service (516) 882-3976 (516) 882-3976

Reviews

(1,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone at Lexus of Massapequa were professional and...

Everyone at Lexus of Massapequa were professional and courteous. I never felt pressured to make a decision. The sales consultant I worked with Joe Dilegame was very knowledgeable of the cars I test drove as I drove more than one model. My car was delivered on time, detailed and with a full tank of gas which I did not expect. The team at this dealership exceeded my expectations and I would recommend them to anyone looking for a Lexus vehicle. Oh, and I absolutely love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your reveiw. I want to welcome you to our Lexus family. If you have any questions please give me a call. Thank you Joe Dilegame

Bert was a very friendly and patient salesperson. I had...

Bert was a very friendly and patient salesperson. I had the feeling that he was trying to do his very best to make me an owner of a new Lexus. I felt I was being treated with respect and that I was given the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mr. Cafarelli, I wanted to make you aware of an...

Mr. Cafarelli, I wanted to make you aware of an excellent experience I had at your dealership and with Michael Balletta in particular. I own a Lexus ES350 which I purchased new from Lexus of Massapequa and serviced the car exclusively with your service area. I recently had engine problems and the vehicle subsequently broke down. I have never before had any engine issues with my car which has very low mileage. When I reached your service area, I was obviously upset and angry on how this could happen. My service advisor was Michael Balletta who bore the brunt of my frustration. He walked me through potential issues with my car and also understood my frustration. Through his calm demeanor and professionalism I felt assured I was in good hands. Michael kept me constantly updated on the work being performed on my car with the utmost courtesy and respect. Your service area did a great job in repairing my car. Michael turned the bad experience I was having into a great one due to the professionalism and respect I received from him. In my opinion, he lives the values that Lexus expects. I believe he is an asset to your dealership and is an excellent example of how to treat your clients. Going forward any new car purchases I make, Lexus of Massapequa will be my number one choice not only because of the great product Lexus produces, but more importantly because of this experience. I will make a point to ensure my friends, relatives and business colleagues know about this experience and always suggest they should visit your dealership first. Best Regards,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

thank you for taking the time in writing this review and recognizing mike and how well he advises our customers when it comes to servicing your Lexus. please keep in mind that if there is any thing you need in the future please contact mike or myself Drive-N-Good Health Thanks once again Leonard Cafarelli General Manager

Danny Bubb was able to provide a price that other auto...

Danny Bubb was able to provide a price that other auto (Lexus) dealerships where unable to be match. He was very knowlegeable;he took time to go over all options of auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I want to thank you for taking the time to recognize Danny and his knowledge of the Lexus product. Please feel free to call if you need any help during your ownership of your new Lexus. Drive-N-Good Health Leonard Cafarelli General Manager

This is our 4th Lexus from Massapequa and they treat us...

This is our 4th Lexus from Massapequa and they treat us most wonderfully. Lexus has lived up to all our expectations and their service department makes service an enjoyable experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

thank you for the repeat business. I am so glad that with our new management team we have not changed, only enhanced our customer service. There is something to be said to loyal customers "Thank you" any thing you many need please give me a call Drive-N-Good Health Leonard Cafarelli General Manager

My experience with Fred Sachmechi was outstanding. Fred...

My experience with Fred Sachmechi was outstanding. Fred took a great deal of time with my wife and I answering all of the questions we had regarding which car to purchase. He took on a very informative test drive and back at the showroom continued to display patience and a real willingness to make things as clear as possible for us. When we picked up our new Lexus GS Fred again took as much time as we needed to go over the features of our new vehicle. Our experience with Blaise Curci was very similar. Blaise explained the features and benefits of the accessories we were interested in with no hard sell. In summary, our experience with Fred and Blaise was exemplary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

thank you very much for taking the time to write this review and recognize the specific people that helped you with your purchase if there is any thing you need in the future please feel free to call me Drive-N-good health Leonard Cafarelli General Manager

Dealer response

thank you for a good review and it was my pleasure to work with you and you wife .thank you

I like Lexus of Massapequa and this is my third car I...

I like Lexus of Massapequa and this is my third car I bought or leased from it. Their sale persons are always friendly and pleasant to do the business. Mike hosted the whole sales process and did a superb job. Stewart showed great courteousness while Blaise was humorous. I would come back for another Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

thank you so much for picking Lexus of Massapequa for your purchase. if there is any thing you may need in the future please give me a call Drive-n-Good Health Leonard Cafarelli General Manager

My previous RX350 came from this dealer and the lease was...

My previous RX350 came from this dealer and the lease was coming to an end in a little over a month. They had been trying to work a deal with me since December each time waiting for Lexus to come out with the right "special". I decided that it made sense to wait until the lease was almost over so the dealer wouldn't have the expense of buying out the remaining payments and my three year old car was still perfect so there was no need to rush. Lexus came out with their March super duper special, Chris called me to say he now has numbers that work. And they sure did. From the time of his call to me, until they delivered the new car to my office was about five hours. I had been talking with Chris for about 3 months and he knew what I wanted and expected. We kept in touch until he could do the deal we both knew was right. The few times and I mean very few times I had to take my Lexus to them for service I found them to be excellent for both their competence and friendliness. I am not the easiest guy to please, in fact it was because of the service and also terrible quality of the automobile that I switched from a Grand Cherokee to Lexus. I will recommend Chris and Dan to anyone, if they can put up with me anyone else should be a piece of cake. Marvin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience, Danny was professional,...

I had a great experience, Danny was professional, friendly and helpful. Both him and Lenny worked out a great deal for my budget. They Rock! Denise Rosendo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Denise Thank you for taking the time to write this review and recognize Danny's hard work. Drive-N-Good Health Lenny Cafarelli

My husband Ryan and I came down to the decision that we...

My husband Ryan and I came down to the decision that we wanted a Lexus GS. Ryan had contacted some Lexus dealerships looking to see who would give us the best offer. Unfortunately many of them didn't have the GS we wanted which was grey with the red leather. It wasn't until he came into contact with Bert Hall who not only said he had the car BRAND NEW and in the color we desired, but also gave us amazing offers that we couldn't turn down. We immediately rushed to the Lexus of Massapequa and made the deal. Bert was so friendly and his interest was making us happy and giving us exactly what we wanted putting our interests first. He also introduced us to Larry Smath the financial adviser, who was great himself. He knows how to keep his customers comfortable and makes it his priority to have a good relationship with his customers. We HIGHLY recommend Bert and Larry to everyone who is looking to buy a Lexus. These are the go to guys who have definitely made our day and definitely have the best knowledge in knowing what they are doing. When you go to Lexus of Massapequa, ask for Bert Hall and Larry Smath and you won't be disappointed. Thank you again! Jessica & Ryan Ramos.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jessica & Ryan Thank you for taking the time to write this review and recognizing the professionalism that Bert and Larry put into their work. Drive-n-Good Health Lenny Cafarelli