Reviews
Stewart was a perfect gentleman, helpful and very...
Stewart was a perfect gentleman, helpful and very exacting. Stewart brought us through the process painlessly and with a smile on his face, there was noting he would not due for us. His follow up was thoughtful and welcomed. Steward will be remembered and recommended to any of our friends. thanks; Stew!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael Penta was exceptional as usual. We are repeat...
Michael Penta was exceptional as usual. We are repeat customers of Mikes and Lexus of Massapequa. Marietta handled the last part of the paperwork when I picked up the car and she was exceptional as well. We did price comparisons with other dealerships and Massapequa had the best price. This was also our first lease and the guidance provided by Mike enabled us to make an informed decision on lease .vs. buy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My 8th car purchased from them, Marrietta got my daughter...
My 8th car purchased from them, Marrietta got my daughter into the car she wanted and also worked with us to get as best deal that we could for our trade in at a nice price and Larry in financing put the whole deal together with the financing, also got a great deal from him on a remote starter for the car Thanks Again Jeff S
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My wife and I bought a lexus es 350 from lexus of...
My wife and I bought a lexus es 350 from lexus of massapequa and our salesman Daniel Bubb was very curtious helpful and knowledgeable and guided us through out purchase. We would recommend him to any of our friends who are looking for a lexus. Gary and Molly Bitter
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We didn't come in to buy, just looking and then...we...
We didn't come in to buy, just looking and then...we realized everything about this car & dealership was what we wanted. As loyal Toyota buyers we wanted to upgrade the luxury experience from a car. We thought we were "just looking" but then we saw the ES300h with every bell & whistle imaginable. Our salesman Jim Scanapico is so knowledgeable & kind which made it so easy to find the perfect vehicle. Thanks Lexus, we look forward to years of total satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just leased my first Lexus and it was actually a...
I just leased my first Lexus and it was actually a pleasant, smooth process. My salesperson, Daniel Bubb, was a pleasure to deal with. He was knowledgeable, respectful and efficient. He was extremely helpful in explaining the car and I would definitely recommend it to my friends and family planning to purchase the vehicle from him and the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the second Lexus I leased through Fred (Farhad)...
This is the second Lexus I leased through Fred (Farhad) Sachmechi. As before, it was a very smooth experience. Fred is knowledgeable, responsive and capable. I received the model and color I wanted at a fair price. The car was ready when Fred promised and he explained all the features. Fred wants your business and does whatever he can to show it. Nice guy, great cars, reliable dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
THANK YOU VERY MUCH FOR NICE REVIEW,IF THERE IS ANYTHING YOU NEED IN THE FUTURE PLEASE FEEL FREE AND CALL ME . DRIVE IN GOOD HEALTH. THANK YOU FRED (FARHAD)SACHMECHI.
Dear Lexus of Massapequa, I just purchased a 2013 LX from...
Dear Lexus of Massapequa, I just purchased a 2013 LX from the dealership through Stewart Schnissel. I had previously been to three other dealerships and actually had a demonstration of the LX from Stewart last March. I was so impressed with his kind and professional manner, that even though for personal reasons I had to wait almost a full year, I came back to him and the dealership because of his fine attitude and easy manner. Stewart was always a gentleman and demonstrated patients and a great knowledge of the product. I have dealt with other sales staff at the other Long Island Lexus dealerships and found them all wanting for a variety of reasons. The purchase of a vehicle as expensive as a Lexus is not an easy one but Stewart helps the buyer through the process and all details are covered carefully and with sensitivity. Stewart Schnissel is an asset to your organization and if he is an indication of how the whole dealership is, I will likely purchase another LX in the not to distant future as the Toyota Land Cruiser I am presently driving has 130000 miles on it. I have loved the Toyota Company products as I have purchased five new ones over the years. I suspect that there will likely be a new Lexus in my future with sales people like Stewart in your employ. I expect my future experience with the whole dealership will be just as rewarding. Looking forward to our continued positive association. Sincerely, Michael Gordon
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Danny did a fantastic job from beginning to end. He was...
Danny did a fantastic job from beginning to end. He was very honest and knowledgeable and gave me the best deal possible. Anyone that goes to Lexus of Massapequa should ask for him specifically. Hands down best car salesman I've ever dealt with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel Bubb was very personable, efficient,...
Daniel Bubb was very personable, efficient, knowledgeable, and friendly. He couldn't possibly have been more helpful in explaining the intricacies of our new Lexus vehicle and we greatly appreciate it. Lexus of Massapequa should be proud to have such an exceptional employee.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car