Reviews
Fred Sachmechi is professional and efficient in his...
Fred Sachmechi is professional and efficient in his approach to work and very well-liked by his colleagues and executive clients. He is well-presented and able to work both independently and as part of a team. Lola Santiago~
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
THANK YOU FOR NICE REVIEW , IF THERE IS ANYTHING YOU NEED IN THE FUTURE FEEL FREE AND CALL ME . FRED.
Steve Puleo was a pleasure to work with. He was...
Steve Puleo was a pleasure to work with. He was extremely knowledgeable and allowed me time to make the best decision. Great experience! I would definitely buy another car from there again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our first time to purchase a Lexus SUV. I had...
It was our first time to purchase a Lexus SUV. I had never driven a SUV before. It was a great experience working with Mike. We definitely recommend him and the dealership to our friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We purchased our second RX350 from Lexus because of their...
We purchased our second RX350 from Lexus because of their quality and superiority above other cars. We went back to Stew Schnissel because of Stew's integrity and professionalism. He is so kind and patient and went through every aspect of the car going over each button and detail. After we enjoy this car for a few years, we will most certainly go back to Lexus and of course, Stew because he is so trustworthy. M&J Canino
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to work with Matt during the process of...
It was a pleasure to work with Matt during the process of leasing a new car. He is an honest, straight forward person and it made the entire process that much easier. Matt's determination to put the consumer first is a selfless quality that will lead to much success.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I hate buying cars. I had the pleasure of working with...
I hate buying cars. I had the pleasure of working with Matt Bullen on this occasion and he made the whole process painless. Very knowledgeable about his cars and their options. Great experience. This man is going to go far in life. He was so helpful and continues to be available to take my calls even 6 weeks after the purchase. Lexus is lucky to have this young man.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is our fifth car from Lexus of Massapequa. It is our...
This is our fifth car from Lexus of Massapequa. It is our second car using Marietta Ketchum. She is always extremely helpful, pleasant , and does everything she can to make the sale happen. She also provides a follow up phone call after purchase to make sure we do not have any questions or problems. She is always a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had the best experience we ever had when purchasing a...
We had the best experience we ever had when purchasing a car. Stu Schnissel was the most sincere and patient sales representative ever!!! He calmly walked us through every aspect of the car and assisted us with every detail. We wouldn't hesitate to come back and buy our next Lexus from him!!! When we do come back, it is because of the quality of the Lexus car and the quality of Stu's character and kindness. Michael Canino and Janet Lewis (631) 321-9063
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Customer Care form walking in to meeting sales rep....
Good Customer Care form walking in to meeting sales rep. Sales rep Jim Scanapico was helpful, addressed my needs and was extremely detail oriented. Jim kept me informed and called me several days after my purchase to see how I was doing with the new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Larry Smath is the man to see at Massapequa Lexus. Always...
Larry Smath is the man to see at Massapequa Lexus. Always friendly and there for your concerns. Will always follow up on anything that you may need to known. Always returns calls and gets you the answer you need concerning any questions or problems you may have.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair