Reviews
Michael was a friendly and knowledgable saleman, with no...
Michael was a friendly and knowledgable saleman, with no high pressure pitch. Farhad went out of his way to pick me up in Long Beach to make the deal work, and spent a good amount of time going over the car's features with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Went to lease a new 2014 IS. Larry and Lenny were...
Went to lease a new 2014 IS. Larry and Lenny were gentlemen and great to be around. They are friendly, personable and will work with you to get the best deal possible. I highly recommend Lexus of massapequa to anyone.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was turning in leased car. Steven Jackman was courteous...
Was turning in leased car. Steven Jackman was courteous and friendly. Even though I was only returning the car, he was respectful to me. He asked if I was interested in another Lexus. I was not, but he said he would be available in the future to help me if I so desire Extremely nice person. If I am ever decide to lease another Lexus, I will contact him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris was very professional and helpful. The car was...
Chris was very professional and helpful. The car was ready on the promised date and time. All the features of the car were explained and he helped in the installation of the cell phone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris was extremely knowledgable and very helpful in my...
Chris was extremely knowledgable and very helpful in my selection of my new Lexus. He helped select the right car for me , worked with me so that I was comfortable with what I was paying, and also helped me set up some of the newer features in my new Lexus. He also offered me ongoing help, should I need it. It was a good experience, and I just recommended it to a friend of mine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
the dealers are very patient and respectful I went in and...
the dealers are very patient and respectful I went in and traded my car and I walked out with the best deal ever Larry made sure I have all the great deal for my new car they are very knowledgeable and know what they doing I would recommend anyone to purchase at Lexus of Massapequa
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt was extremely friendly and helpful during the test...
Matt was extremely friendly and helpful during the test drive and sales process. Chris did an excellent job showing me the features on the car at delivery. Blaise accommodated my schedule by working with me over the phone so that I could take delivery when I wanted to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was our second car we have leased from Bert Hall at...
This was our second car we have leased from Bert Hall at Massapequa Lexus, Bert Hall is very friendly professional gentleman. We never felt pressured and was such a pleasure to do business with. We will back to see Bert the next time we are in need of a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Went and deposited for the new 2014 IS, waited a month...
Went and deposited for the new 2014 IS, waited a month patiently and my dealer kept me up-to-date on the delivery date. Very friendly and very informative, would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have purchased a 2013 Lexus 350 from the dealership and...
I have purchased a 2013 Lexus 350 from the dealership and had previously purchased my 2010, and Camry's before that. Salmon Umar is an Excellent Sales Manager and sold me my 2010 before becoming Sales Manager, Always a kind and very professional man. As is Blaise Curci, who welcomed my Wife and I as did Salmon, as though we were family, and they remembered me from my 2010 purchase. It was my first time dealing with Stephen Puleo, and from the very first encounter, both my wife and I felt very confident we were in the right hands I have recommended several people to Lexus of Massapequa and whoever decided to purchase, always felt that they received excellent treatment and a fair purchase. The persons I mentioned above, are The reason I always return to this dealership.. And now that I've purchased a vehicle directly from Stephen Puleo he is added to the reasons for continuing my relationship with them..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car