Stoler Lexus

Jeremy was very helpful and informative— which made my overall experience excellent! Would bring my car back for servicing!

Agency is clean and comfortable. When I cam into Stoler Lexus I was greeted by Lorenzo. He was very efficient and very pleasant. An asset to your company

Stoler Lexus tried to deliver a CPO with a cracked windshield (about 1/4 inch) and malfunctioning seatbelt. The windshield was noted in pdi but not corrected. I arrived to purchase the vehicle and pointed out the defects. They fixed the items after delivery but they were clearly hoping I would not notice. I probably should have walked away tbh. And despite PDI showing the needed repair, they assured me that their tech missed it. lol. Sure a tech missed crack in the windshield but noted it in the service record...ok guys nice one. If I drive off the lot and come back, even a minute later, 100% they are telling me that is now my responsibility. And it was fairly small and could easily be missed in the excitement of picking up your new car. Caveat emptor if you shop here. Per Lexus, a used car cannot have a cracked windshield or malfunctioning seatbelt and be certified pre-own. Especially seatbelt as a safety issue...but whatever just move the product! Clearly they cut corners here. I almost forgot; during negotiations the finance manager told me they would likely fire the salesman if I didn't take financing b/c it was somehow his fault. As if the salesperson created the advertised price, that doesn't happen. It is just a scummy sales tactic. And to be clear, salesperson was very nice overall. A gentleman to speak to. He did not control any of this. This is stuff that comes directly from management.

Very courteous and the listened to you problem place was very clean comfortable waiting are

I had a bubble in my tire. After going back and forth between the cashier snd parts dept. I was told to talk to Shijil aka Peter. He was the best. He was able to assist me today inspite of what was told and get the tires replace ar a better price then I was told. He is the best tech stoller has I have been there a few times for service snd was never treated this well. My car was fixed and washed as he promised the same day. He called me when all was completed. This experience changed my mine with stoller because I was so fustrated with how I was treated in the pass. Peter is an asset to your company !!! Next oil changebi will only work with him. Videl Hicks aka Debra

Carlos is a good salesman He is patient. He is friendly and helpful. He is also experienced

Mike was excellent. Great experience. Kept me informed. Very courteous and pleasant. Would recommend him. Hope to deal with him again in the future.

My service provider was courteous, professional and knowledgeable. He answered my questions and provided me with all the information that I needed. Best service person ever.

Stoler Lexus has a great inventory of cars. Worked with Brian Zhang. He made the sale very easy. Very satisfied

Lorenzo was very courteous and helped us find the car that we love. He was very informative about the features and price range for each car and was instrumental in our decision to purchase from this dealership