Reviews
Lucian made my day, very knowledgeable about the cars.
Lucian made my day, very knowledgeable about the cars. Thank you for your effort to help me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great feedback! We are proud to have earned your support and happy to hear that you had such an excellent experience working with Lucian. Safe travels ahead! - The HGreg Tampa Team
The best dealership and Lucian found a great car for my
The best dealership and Lucian found a great car for my son. Thank you, he is the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear that Lucian provided you with a stellar sales experience at HGreg Tampa. Thanks for the review!
I was very pleased with Lucian, the best salesman I ever
I was very pleased with Lucian, the best salesman I ever met. Very patient with me, we tested about 3 cars and finally got the one that Lucian said was the best for me. Thank you very kind!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin, we're delighted to hear that Lucian provided you with such a positive experience at HGreg Tampa. Enjoy your new car and thanks for the great feedback!
My man Lucian was a great guy in the process of getting a
My man Lucian was a great guy in the process of getting a car. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad to hear that Lucian provided stellar service throughout the sales process! Thanks for choosing HGreg Tampa and for sharing your positive feedback!
The best salesman and the best company.
The best salesman and the best company. Very professional and knowledgeable person that I met is Luciano. Thank for making my day!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dan, we're delighted to hear Lucian made your experience at HGreg Tampa exceptional and easygoing. Thanks for the fantastic review!
Hgreg is the only company that is willing to give you a
Hgreg is the only company that is willing to give you a good deal and very knowledgeable salespeople. Lucian was the one that did amazing work on the car that I love. Thanks for your time and your help.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Eduard, we're delighted to hear that Lucian and the team at HGreg Tampa provided you with a great deal and excellent service. Enjoy your new car!
Great experience with Lucian at Hgreg Tampa.
Great experience with Lucian at Hgreg Tampa. He was very knowledgeable and helpful to us and he made our day better with the new car 🚘. Thanks Lucian for your support!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Felicia, we're delighted to hear that Lucian made your experience at HGreg Tampa so positive. Enjoy your new car and thanks for choosing us!
Tampa/Brandon location was cold and matter of fact.
Tampa/Brandon location was cold and matter of fact. 1st step hello at front bar/counter. 2nd step interest expressed in a car go to side bar/counter and test drive vehicle. 3rd step go to back bar/counter wait for financing agent. While several cubicles with desks and chairs remain empty/unoccupied while I spend over 6 hours on a stool. Advertised price on their website misleading. A charge for Elite Protection Insurance added to your bill after you go to the financing bar. Not a choice, forced on you if you buy their car, $1,495.00 (another office fee) covers clearcoat on paint, seats if you spill coffee and tires if you get a flat. Anti-theft Ins $499.00 was also put on my purchase order, which I declined. Predelivery fee added $1,200 which they later explained means their office fee. I purchased a car, 2023, I spent 6.5 hours there, never kept me abreast of where I was in line, no one offered me water or anything to drink, and their interest was the next guy to come in the door while I waited "at" the finance bar/counter. The car warning lite came on when we left "Oil change required". The car was not cleaned/detailed. No gas in car, it took 15.16 gallons of gas, car holds 18 gallons. No spare key given, no spare tire. When I told the manager of the oil needing to be changed, after arguing he researched car and they in fact did not do one. He made me an appointment 5 days later for oil change and detailing the car since it was not cleaned. I spent 4 hours waiting on detailing to be done and oil change. 2 hours into my wait I was told they weren't doing oil change the car didn't need one. 2 more hours later, after arguing they did oil change, said detailing was done that's why I waited so long. They did adjust my invoice to remove $499 charge for insurance I had declined. Again they did not clean car. 4 hours later I was livid, showed Manager the untouched car still dirty, God forbid I said "one" cuss word at the end of 4 hours which allowed the manager to do nothing ... walked away no apology while saying "have a nice day". Worst run dealership ever. Save your blood pressure. We all deserve to be treated better. My biggest disappointment is Customer Service means nothing. Managers have no accountability.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
People were great very professional.
People were great very professional. Car was as advertised. Once the fees were added it was one of the most expensive SUVs.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
James was awesome.
James was awesome. He worked very hard to help us find the right car! Thank you!! The experience was great!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Elizabeth, we're delighted to hear that James provided you with excellent service at HGreg Tampa. Thanks for sharing your positive experience!