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HGreg.com Tampa

(348 reviews)
Visit HGreg.com Tampa
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm

Reviews

(348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Worst place to buy a car.

Worst place to buy a car. Stay away. Sell damaged cars. Worst experience ever buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don’t purchase with them they really take from the people

Don’t purchase with them they really take from the people cars are LEMONS! Got a2020 Kia sorento was back 3 days later cus transmission was going out! But was told oh it’s fixed no issues and it had been 2 more occasions where I was calling back and setting appointments missing work burning gas to bring my car back for them to finally say they will fix it but yet, they feel it’s ok for a customer to have to make car payment and have to pay for a rental out of pocket because they sell lemons. That’s why they give u a 5day warranty hoping nothing goes wrong in the 5days so they can say sorry you’re out of warranty! The sale people lie tell you that you with this bank and to find out someone else is taking ya money from a different company weeks before your bill is due! I’m definitely reaching out to the BBB!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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James, Johnathan, and David at the Brandon dealership

James, Johnathan, and David at the Brandon dealership were very helpful and made a stressful experience into a happy and exciting ending! Would 10/10 recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kylee, we're so glad to know that James, Johnathan, and David turned your experience around at HGreg Tampa! Thanks for recommending us. Enjoy the ride!

James D was very nice and informative.

James D was very nice and informative. Great experience!.The whole staff was wonderful. I will come back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeremy, we're delighted to know that James and the rest of our team at HGreg Tampa provided you with a great experience. We look forward to your next visit!

My father Jimmy Brown and I had a great experience with

My father Jimmy Brown and I had a great experience with the purchase of an 2020 Mercedes Benz GLC 300 thanks to James D. & Johnathan. We appreciate them so much, we will be recommending all of our family and friends to this location with James D. & Johnathan for all things vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jimeria, we're so glad to know that James and Johnathan were able to assist you and your father in finding the perfect Mercedes Benz GLC 300 at HGreg Tampa! We appreciate your recommendations - thank you for choosing us!

Old bait and switch.

Old bait and switch. I called and asked to speak to a salesman. The guy I talked to said he could help. I wanted to know the out the door price. He gave it to me and I wrote it all down. Since I was headed 120 miles away I wanted to be sure. And I told that to the salesman it was going to be about three hours before I got there. When I showed up. The dea.ership tacked on another $1500.00 for a ceramic window glaze they did before I got there and tire protection and seat rip and tear insurance. Which I tried to decline. They said tuff its there way or the highway. Would never buy anything from these guys. I see roughly 320 people a month in my business. I will make dang sure all 320+ people know what happened at H-Greg.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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wonderful place to shop, great customer service from

wonderful place to shop, great customer service from paul. Very patience and no pressure whatsoever. love the entire experience with paul

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tim, we're so glad to know you had a great experience with Paul at HGreg Tampa. Thanks for the positive feedback and enjoy your new ride!

Best place to go

Very helpful, and made it easy to understand would recommend for anyone wanting or looking for a vehicle. Great prices and amazing quilty vehicles had a good time here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Justin, we're delighted to know you found our team at HGreg Tampa helpful and the process easy to understand. Thanks for recommending us - enjoy your new vehicle!

Highly recommend for reluctant shopper

This is my experience buying a used car, thankfully I came here and had a great experience working w Matt Malone. Everything was easy from start to finish..highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Miranda, we're so glad to know that Matt made your first used car-buying experience a great one at HGreg Tampa. We appreciate the recommendation!

Great experience!

I had a great experience. This was my first time buying a car on my own. Matt Malone was very helpful and answered all of my questions. I would definitely recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're delighted to know that your first solo car-buying experience was a great one with Matt and the HGreg Tampa team! We appreciate you recommending us to family and friends. Safe travels on your new ride, Jada!