Reviews
Great customer services.
Great customer services. He was super knowledgeable and friendly and helped me move through the process fast
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, It will make Carlos' day hearing his knowledge and friendly demeanor shined while working with you, as he takes pride in the guidance he provides for our DCH Honda of Nanuet customers. Thank you very much for the thoughtful feedback and opportunity to earn your business. We're happy to have helped you enjoy a streamlined visit and we wish you many fun and safe travels ahead. Come back and see us again along the way.
great job
duh is the place to go. they are considerate and trust worthy. their service skills are second to none. And their sales force, especially jimmy and Christine are the best. They create deals not aggravation
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rich, Your kind feedback will broaden smiles here at DCH Honda of Nanuet, and Christine and Jimmy's will shine brightest. Thank you very much for the opportunity to earn your business and complimenting the considerate, trustworthy help you enjoyed while working with the team. Our goal is to keep the aggravation at bay throughout your vehicle ownership as well, so please reach out to us for assistance if ever there is need. Drive safe and have fun!
priced 3 honda dealers they were best by more than $1500.
priced 3 honda dealers they were best by more than $1500. also fair trade in value and dynamite sales help
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, We're thrilled to hear that we were able to offer you the best price, saving you over $1500 compared to other Honda dealerships. We're also pleased that you found our trade-in value fair and received excellent sales assistance. Your satisfaction is our top priority, and we appreciate your feedback. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your Honda!
Nanuet Honda is the best dealer I have never seen.
Nanuet Honda is the best dealer I have never seen. The sales persons are extraordinary. I buy a CRV EX 2024 . Good deal.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Feedback like this truly makes the day brighter here at DCH Honda of Nanuet, and it was our pleasure to help you enjoy an extraordinary visit. Thank you very much for your time, business and compliments. We hope you have many fun and safe travels in your awesome new Honda CR-V and are here to help with anything you need along the way. Reach out or come back to see us again anytime.
I got a few emails from the dealership but nothing of
I got a few emails from the dealership but nothing of substance. I was told I would be working with a certain salesperson only to not have any contact. I offered to start a negotiation but no response
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for bringing this to my attention. It is unfortunate to receive this feedback, as we have attempted to email you on multiple occasions to continue discussing your inquiries but have not received a response. I understand you have declined our request to provide your contact number, but I’d be more than happy to continue working with you by phone if you are not receiving our emails and can be reached at 845-501-8368. If you would prefer to continue communicating through email, please check to see if you have received our responses and reply or reach out again if not. Your business and satisfaction are important to us, and I hope we hear back from you soon. Haleema Asif Internet Sales Manager hasif@dchusa.com (845) 501-8368
A pleasant experience
Definitely a pleasant experience at DHC. There was a little confusion regarding the car I had selected on line, but they were quick to resolve the matter. They were fair and helpful in providing for my requests and accommodating in reaching an agreement on the sale. Nelson made time despite a hectic schedule and appointments, Thank You Nelson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Harvey, Thank you very much for your business, kind feedback and patience. Nelson will sincerely appreciate hearing you enjoyed a fair, accommodating experience overall. We're dedicated to keeping you satisfied through the future and can be reached for any additional assistance you need. Reach out anytime and enjoy the road ahead.
Not happy with my latest service visit.
Not happy with my latest service visit. Paid for lifetime oil changes (up to 4 a year). When I brought the car I was told I wasnt allowed to get the oil change because I exceeded the allowed amount of changes in the calendar year (it was only my second). I had to come back with my contract and service department still didn't want to hear it even though I had the documentation. I had to ask to speak to a manager to get it fixed. Wasted a lot of time at the dealer and didn't even get an apology for the mistake on their end.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Thank you for your business and feedback. Your time is valuable, and we do apologize for the frustration you were caused by this experience. Customer satisfaction is a priority for us, and we’ll work to ensure instances like this do not occur again in the future. I’d like to speak with you about your visit but am having difficulty finding your contact information based on this username. Please reach out to me through the number below at your convenience. I hope to hear from you soon. Joseph Modica Service Manager 845-501-8351
Highly recommend this dealership I am a repeat customer
Highly recommend this dealership I am a repeat customer bought another CRV enjoyed working with Joanne.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, It means the world to us here at DCH Honda of Nanuet to not only earned your repeat business but also your recommendation. Joanne will love knowing her assistance was enjoyed, and all of us wish you many fun and safe travels in your newest Honda CR-V. Please be sure and let us know if there is anything else we can help with in the future.
Excellent
Long chose a car. The choice was from several brands. I saw a Honda CRV car on the Internet. Decided to visit DCH Honda Nanuet. I chose the set I wanted. Many thanks to the manager Carlos. He did all the work very professionally, passed the test drive, demonstrated all the functions and options of the car.. Answered all my questions. Therefore, everything went at the highest level. I am satisfied with the purchase. Carlos is a true professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Andrey, We're delighted you ultimately chose a Honda CR-V for your newest vehicle and it was our pleasure to help you reach that decision. Thank you for working with us here at DCH Honda of Nanuet. Carlos will be proud to hear his informative, professional guidance was well received and led to a satisfying experience. Our team wishes you safe and happy travels ahead and we're here to help with anything you may need along the way.
Great experience our salesman EricMartinez was great!
Great experience our salesman EricMartinez was great! Christine in internet sales great as well! Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, We're delighted to hear you enjoyed a great experience working with our DCH Honda of Nanuet team. Christine and Eric will take pride in knowing their combined efforts were commendable. It was our pleasure to work with you and we wish you many happy and safe travels ahead. Please reach out to us for anything you may need along the way.