Reviews
Great dealership
I had a bad experience with another honda dealer giving me a great price online and then when i went in they added on all sorts of fees. I then came here and received a honest and great overall experience. Eric was very helpful and easy to work with. Got a minivan for a good price and will definitely come back here for future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Avi, Gaining customers for life is our mission here at DCH Honda of Nanuet and we're thrilled to hear we're on the right path with you following your recent experience. Providing our guests transparent, honest guidance and earning their trust is always a high priority, and we appreciate the commendations. Eric too will be thankful and take pride in learning his help was enjoyed. We wish you exciting and safe travels in your new van and look forward to working with you again down the road.
Mehmet, It was a pleasure working with you and the
Mehmet, It was a pleasure working with you and the patience that you provided was definitely appreciated. I would not hesitate to say that the next time around ,I would for sure work with you once again. Keep up the great work Jerome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Jerome, Thank you so much for your very kind and thoughtful feedback. We know it will make Mehmet's day when we pass along your compliments and we're sure he enjoyed working with you as well. All of us here at DCH Honda of Nanuet appreciate you trusting us with your time and business and wish you many happy and safe drives ahead. Reach out to us whenever we can be of support with anything you may need along the way.
Had a great experience with Carlos.
Had a great experience with Carlos. He was super knowledgeable and friendly and helped me move through the process fast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, It will make Carlos' day to hear his friendly, knowledgeable assistance led to a fast and great experience for you here at DCH Honda of Nanuet. Thank you for the opportunity to earn your business. Your kind feedback is appreciated, and we wish you many exciting and safe travels ahead. Come back and see us or reach out again whenever we can next be of help.
It was a great experience.
It was a great experience. The whole process of getting my new car was fast and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Juan, Buying a vehicle should be a great experience, and we love to hear yours here at DCH Honda of Nanuet was enjoyable. Thank you for trusting us with your business and leaving the kind feedback about the fast and easy process you experienced. Our goal is to keep things easy as possible moving forward as well and the team can be reached for support whenever there is need. Drive safe and have fun!
I worked with Dhimitri at the Paramus Honda and At
I worked with Dhimitri at the Paramus Honda and At Nanuet. Very professional and reliable guy. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Elda, Thank you very much for continuing to work with Dhimitri here at DCH Honda of Nanuet. He'll sincerely appreciate the compliments on his professionalism and reliability. Your recommendation means a lot to us all, and we'll make sure to keep it through any additional support you need. Travel safe and enjoy the road.
Disappointing
Overall disappointed with our experience here. We were not explained the numbers well when looking at our financing options, only to find out that the numbers they told us they were using to calculate our rates were inflated by $1500 that we were told we didn’t have to pay. The car itself is “certified” but has several issues that were clearly overlooked. How did it pass inspection with a broken reverse light? Also the molding on the windshield was coming off and we were told to just glue it back only to have it fly off on the highway a few days later. There is also a leak that should’ve been repaired for a “certified” car. Overall very disappointed with our experience here.
- Customer service 4.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kelsey, We place a high importance on the trust customers have in us to deliver them informative and transparent information throughout their buying experience. The feedback you have provided is concerning, and it is unfortunate to hear of the issues you are experiencing with your certified preowned vehicle as well. I’d like to work with you to resolve these matters and ask that you contact me through the number below when you are available. Thank you, Dhimitri Robo Sales Manager 845-367-7050
I worked with Carlos Rodriguez when I picked up the
I worked with Carlos Rodriguez when I picked up the Passport. He was very helpful and professional. He showed me all the important features of the car, and guided me through the paperwork. Great all around car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, It's always wonderful to hear when our DCH Honda of Nanuet guests enjoyed a thoroughly great car buying experience, and your compliments will mean a lot to Carlos. Thank you very much for your time, business and thoughtful feedback. Travel safe, have fun and please reach out to us if there is anything else we can assist with in the future.
Carlos Rodriguez, provided outstanding service!
Carlos Rodriguez, provided outstanding service! We have worked with him over the last five years! We will continue to call on him and DCH Honda for our next vehicle as well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Lou, Earning customers for life is one of our core objectives, and receiving feedback like yours makes our day here at DCH Honda of Nanuet. Thank you very much for working with Carlos and the team for the last half decade. He'll appreciate the outstanding compliment, and all of us look forward to seeing you throughout the future. Travel safe and enjoy the road!
Joann who was the sales representative that helped me
Joann who was the sales representative that helped me with the purchase of my new vehicle, made the transaction from beginning to the end a pleasure. She was patient and returned my calls. She also answered all of my questions. I would recommend Joann to anyone buying a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello CW, We want purchasing a vehicle to be an enjoyable experience, and it will mean a lot to Joann in hearing her informative communication and patient guidance led to yours being pleasant from beginning to end. Thank you for working with us here at DCH Honda of Nanuet and your kind recommendations as well. The team is here to help with anything else you need, so please reach out for support at anytime. Drive safe and have fun.
Joann Wehbe was excellent, she helped us find a "new"
Joann Wehbe was excellent, she helped us find a "new" used car and trade in our old car. Everything was clearly explained and there were no hidden fees. It was a much more pleasurable experience (even when just looking) than any other dealership we went to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, It makes our day to hear your DCH Honda of Nanuet visit exceeded experiences elsewhere, and Joann will be proud to receive the compliments on her informative guidance. Thank you for trusting us with your time and business. Travel safe, enjoy the road and reach out to us for any support needed along the way.