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DCH Honda of Nanuet

(1,526 reviews)
Visit DCH Honda of Nanuet
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 6 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award
New (845) 367-0076 (845) 367-0076
Used (845) 367-0089 (845) 367-0089
Service (845) 580-2053 (845) 580-2053

Reviews

(1,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Honda of Nanuet from DealerRater.

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Great deals, and honest, trustworthy, and efficient sales

Great deals, and honest, trustworthy, and efficient sales practices. I worked with Christine, and she was terrific. I live in North Jersey, and lots of dealerships near me have shady practices and won't give you direct answers to your questions. It leads to wasted time and bad deals. Everybody in North Jersey looking for a Honda should inquire with Nanuet Honda early in their search.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Lawrence, Reviews like this truly brighten the day for all of us here at DCH Honda of Nanuet, as we strive to provide our valued guests unparalleled service. Christine will be thrilled to hear her assistance was terrific, and it was our pleasure to help you enjoy trustworthy, honest and efficient guidance. Our team is here to support with anything else you may need, so reach out again anytime. Drive safe and have fun.

IM A NEW SERVICE CUSTOMER TO THIS DEALERSHIP ASOF JAN 1,,

IM A NEW SERVICE CUSTOMER TO THIS DEALERSHIP ASOF JAN 1,, 2023 AND SINCE I STARTED I GIVE MY SERVICE ADVISER GABRIELL,,BRITTNEY ,THEIR MGR JOE , AND JOE’S ASST , ARE VERY PASSIONATE PROFESSIONAL AND CARING TEAM . IVE EXPERIENCE AN ISSUE RECENTLY AND THE MGR, HIS ASST’ , AND ADVISOR WENT ABOVE AND BEYOND TO MAKE SURE I WAS TAKING CAREOF WITH MY CAR SERVICE THEY ALL DESERVE A 5 STAR REVIEW AND 2 THUMBS UP. !!!! THANK YOU GUYS !!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello CC, We're thrilled to have you as our DCH Honda of Nanuet service guest. Thank you so much for complimenting Gabriel, Brittany, Joe and the team. It means a lot to us to be commended on our passionate, caring and professional assistance and we're always happy to go the extra mile for our valued customers. Drive safe and we'll see you next time we can be of service.

Consumer response

You are sooo WELCOME !,,

The best experience ever purchasing a vehicle.

The best experience ever purchasing a vehicle. Joann my sales specialist was fantastic, knowledgeable courteous and phenomenal. Joann by far gave me the best deal better than any other Honda Dealership .Mike in finance is amazing .Management is Topnotch. Dch Nanuet truly is the best Dealership if I can give a million star I would!!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jimmy, Thank you for the very kind feedback and your trust in the DCH Honda of Nanuet team. Joann will be proud to have earned your compliments on her straightforward, knowledgeable, courteous and professional assistance, and Mike too will love knowing he contributed to a wonderful experience. As part of our dealership family, we hope that you'll reach out to us whenever there is need for anything else down the road. Drive safe and have fun!

Carlos is one of the most valuable sales people there.

Carlos is one of the most valuable sales people there. However, since he's so popular it takes time to be seen. This was my third Honda and I love them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, We love seeing you drive away happy in a new vehicle and thank you for trusting us with your third Honda purchase! Carlos takes pride in his responsibility to help DCH Honda of Nanuet guests be confident and comfortable throughout their visit and he will be thrilled to have earned such commendations. Our team is here to help with anything else you may need, so please reach out for support anytime. Drive safe and have fun!

Carlos and I started off on the wrong foot as the car I

Carlos and I started off on the wrong foot as the car I was looking for was not parked in the place expected. We took about 30 minutes of calling around and investigating but Carlos didn't give up and we eventually found the car. He was courteous, engaging and helped push through what was a complicated final sale. I received a great price and am happy with the experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, We truly appreciate your patience and it means a lot to us to have still earned your positive feedback despite your experience starting off on the wrong foot. Carlos will be proud in knowing his courteous, engaging and determined guidance helped you to be happy with your experience overall. Our team wishes you exciting and safe travels ahead and we hope that you'll come back to see us again here at DCH Honda of Nanuet.

Just purchased a CRV.

Just purchased a CRV. Excellent experience with both Eric and Haleema.Eric spent a great amount of time with us Before the final sale Haleema was extremely helpful and very knowledgeable about the process

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is great to hear that Eric and Haleema made your experience at DCH Honda of Nanuet excellent. We appreciate the compliments and five stars! Travel safe and come again soon.

Excellent experience from start to finish.

Excellent experience from start to finish. Christina, Carlos, and the whole team were fantastic. Great price and great vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Rob, Nothing makes us happier than hearing teamwork led to a thoroughly excellent experience for a DCH Honda of Nanuet guest. Christine, Carlos and the team will be proud to learn of your compliments. We're dedicated to keeping your experience excellent through the future as well and will support in anyway you need. Reach out anytime. Drive safe and enjoy the road!

Carlos is not only genuinely warm, friendly & personable.

Carlos is not only genuinely warm, friendly & personable....he is a consummate professional. I needed to sell my Honda back to the Dealership because I'm moving...Carlos navigated the whole thing both professionally and quickly. He took as much care with me as he would a sale. Solid! Great salesman working at a great Dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Bill! We appreciate your kind words regarding Carlos! He is always so ready and willing to help out where he can and we are glad to see his efforts be appreciated. Thank you for your business and until next time, drive safe!

Don't buy a car from this dealership

This is my fourth car that I lease and I never lease a car in this dealer, the car that I have bring a lot of problems and they can't resolve the problem. I never buy a car from this dealership

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Albert, It is unfortunate to learn you are experiencing issues with your leased vehicle. We take pride in the support we provide customers throughout their leasing experience, and our team is more than willing to try and work with you toward a positive resolution to any frustrations you are experiencing. However, we do not have record of anyone by your name leasing a vehicle through our dealership recently. Please contact me at the number below to discuss your concerns in more detail. Thank you, Dhimitri Robo Sales Manager 845-367-7050

Mike was easy to deal with.

Mike was easy to deal with. Was knowledgeable, and very organized. Paperwork was a breeze to do. Smooth transaction. Henry Ruballos was also very helpful in process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi there! Thank you for choosing DCH Honda of Nanuet. We will be sure to pass on your kind feedback to both Mike and Henry. We appreciate your business and look forward to welcoming you back in the future.