Reviews
Having been driving 45 years, I would say having to
Having been driving 45 years, I would say having to purchase a new car is one of my least favorite things in the World to do. The trepidation and motivation to take the first step into a dealership can be paralyzing. The thought of living in Europe were walking or bike riding or a fast rail pass seems like a more viable option then venturing into a Car Dealership. Fortunately, I was introduced to Mehmet Edipov right away and it was like meeting up with an old friend. Although there were issues on my end with unlocking my credit report and transferring and setting up my new car with my car insurance Mehmet worked thru all the issues with patience and skills. I moved up to the Nanuet area 24 years ago and needed a new car and Consumer Reports magazine ranked Honda very high, so I went to DCH Honda of Nanuet and purchased my first Honda. There are choices in Life you make, some that are a good and some that are bad. Choosing DCH Honda of Nanuet 24 years ago was a smart choice. Thank You Mehmet !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, thank you so much for taking the time to share such kind thoughts regarding your relationship with our DCH Honda of Nanuet team that began nearly two and a half decades ago. Knowing we've provided you the same comforting and thorough assistance through the years means a lot to us all. Mehmet will be proud to hear your recent visit was like working with a longtime friend, and it was our pleasure to help guide you through the purchasing process. We're here for any additional help you may need, so please never hesitate to reach out for support. Travel safe and enjoy the road!
Nelson helped us very easily end an old lease and set up
Nelson helped us very easily end an old lease and set up us beautifully with another. Nelson was very respectful of our needs and didn't try to push us into anything that we didn't want. He made the whole process painless and made sure that we were set up in the car before we left the dealership. Went in late on a Saturday and by Monday, we drove off in our new car. A++
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's always nice to be complimented by familiar faces here at DCH Honda of Nanuet, and it was our pleasure to help with your current leasing needs. Thank you for the opportunity, and for your lovely review as well. Hearing his hassle-free and respectful guidance allowed you to enjoy an easy experience will mean a lot to Nelson. Have fun, stay safe and come see us again whenever we can next assist!
Mehmet was excellent.
Mehmet was excellent. He's professional and explained and answered all my questions. I would highly recommend him to friends and family. Tom Muradian, whom I've dealt with for ten years is superb. My daughter and I have leased six cars in the the past because of him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David! We're truly grateful to have maintained the trust of you and your daughter through an incredible six leases now! Thank you very much for continuing to work with our DCH Honda of Nanuet team and taking the time to leave the kind review. Mehmet will sincerely appreciate the commendations for his professional, informative guidance, and Tom will be proud to know his assistance remains superb. Drive safe, enjoy the road, and, as always, be sure to let us know if we can help with anything along the way!
As I pulled up was met by Nelson Jimenez who was in the
As I pulled up was met by Nelson Jimenez who was in the process of doing something else but he approached me and asked if he could help so I told him I was there to buy a car but wanted to see Christine Keough who would set me up with a sales representative so he said he would contact her for me, right away Nelson made me feel comfortable with his professionalism. Had a great experience interacting with Nelson in the purchase of my new SUV.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We know it's a big decision for customers to allow a dealership the opportunity to earn their business for a big purchase, and our aim is to show every DCH Honda of Nanuet guest how much we appreciate their choice through every means necessary. To hear his assistance and guidance, through welcoming you to our store and helping you to reach Christine to eventually helping you into your new SUV, earned such kind praise will mean a lot to Nelson. Thank you very much for taking the time to leave such thoughtful feedback. Moving forward, our goal is to keep you enjoying your new vehicle, and we're here to support with anything else you may need. Travel safe and have fun!
It was a pleasure working with the staff.
It was a pleasure working with the staff. Workiing with Halime was like working with a family member. Informative,accommodating easy to communicate with, would work with her again if I need another car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our guests are part of our DCH Honda of Nanuet dealership family, and Halime will be proud to hear her informative and accommodating guidance conveyed that message during your recent purchasing experience. Thank you very much for sharing your thoughtful feedback, and for allowing us the opportunity to gain your business. Travel safe, enjoy the road, and please be sure to let us know if we can help with anything else along the way!
Right Front axle NEVER Replaced by DCH Honda Nanuet
Right Front axle NEVER Replaced by DCH Honda Nanuet Service Dept to PASS NYS Inspection on 2011 Honda Odessy, purchased at DCH Honda Odessy, The Flagship Honda Dealership of DCH Auto Group under Lithia Motors. DCH Honda Nanuet had vehicle from 11/4/24 - 11/11/24 at Dealership site Catalytic Converter (REAR Bank) was replaced but now as of 12/4/24 Service Dept visit needs Replacement AGain Why wasn’t Right Front axle replaced as per DCH Honda Paramus and written communication to me as per Lithia Motors ? How come Catalytic Converter (rear bank) needs REPLACEMENT Again ONLY 1 month later ? What Type of After Market Parts are You Using ? How Come Axle was NEVER replaced ?
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, While we understand you are frustrated over having experienced issues with a vehicle purchased at another dealership, it is regrettable to receive this feedback despite our attempts to help resolve your concerns. As you have been informed previously, we were asked to and did complete an exhaust converter replacement on the vehicle. Following that replacement, your check engine light returned. Through diagnostics it was determined the exhaust converter for the opposite bank needs replacement as well - it is not the same repair. The aftermarket part that will be used for the replacement is the one approved by your original dealership. Regarding the axle replacement, you have informed us on multiple occasions that you wish to have the repair done elsewhere, so it has not been completed. I can assure you everything is being done to have this vehicle serviced and back to you in the timeliest manner possible. As soon as repairs can be made for the second converter, you will be notified. If you would like to continue our discussion in the meantime or have changed your mind about the axle replacement, please contact me at 845-501-8351. Thank you, Joe Modica Service Manager 845-501-8351
Halime was great she was helpful and made my buying
Halime was great she was helpful and made my buying experience super easy. Would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pedro! Thank you very much for the lovely feedback and recommendation. Halime prides herself on delivering all the guidance needed to help our DCH Honda of Nanuet guests enjoy a seamless purchasing experience, and your compliments will mean a lot to her. Keeping things easy for you through the future is a priority as well, so please reach out to us should you need any additional support moving forward. Have fun and travel safe!
I recently purchased a used vehicle from this dealership
I recently purchased a used vehicle from this dealership and had an amazing experience. Nelson Jimenez is my go-to guy—he made the whole process smooth and enjoyable. I felt so comfortable working with him. Anthony Gould in finance was fantastic, making everything effortless and clear. Greg Brandford also provided great support throughout. You don't need to be scared to go to this dealership. They're honest guys who genuinely care about their customers. Highly recommend! -Alyssa K.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nothing brings us more pride, Alyssa, than hearing from a DCH Honda of Nanuet guest whose purchasing experience went seamlessly. Earning your confidence through clear and informative guidance is a priority, and your compliments will mean a lot to Nelson, Anthony and Greg. Our aim is to keep you comfortable throughout your vehicle ownership, and our team is here to help with anything else you need moving forward. Enjoy the road and travel safe!
Our experience with Danny Almonte and the team at Nanuet
Our experience with Danny Almonte and the team at Nanuet Honda was exceptional! From the very beginning, Danny demonstrated transparency and professionalism. Christine, the internet sales representative, handled price negotiations seamlessly over the phone, making the process convenient and straightforward. Upon arriving to test-drive the gray Honda Odyssey, we noticed the front tires were worn. Danny immediately addressed our concern by working with his manager to replace them, ensuring a safe and reliable vehicle for us. The entire process was smooth, with no hidden fees or surprises, resulting in an outstanding buying experience. Driving 80 miles was absolutely worth it, and it’s clear that Danny and the team at Nanuet Honda are truly trustworthy and customer-focused. We highly recommend them to anyone in the market for a Honda!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pankaj, thank you very much not only for making the long trip to visit us at DCH Honda of Nanuet, but also for taking the time to leave us such thoughtful feedback of your experience. We strive to standout by ensuring our customers are confident they've received transparent, honest, professional and diligent guidance at every turn. Danny and Christine will be proud to learn their efforts allowed us to meet those objectives and earned your recommendation. Enjoy the road in your Honda Odyssey, travel safe, and please don't hesitate to contact us if we can assist with anything you need along the way.
Nelson was Amazing!
Nelson was Amazing! He was very helpful, and knowledgeable. I actually felt like he was working for me and in my best interest! He was patient and kind even if the answer was not what I wanted to hear. I will be referring friends and family members his way without hesitation. Thank you so much! DCH Honda you have an asset in Nelson!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Making a vehicle purchase is a big decision, and we owe it to every guest of ours to provide them all the information necessary to be confident in their choice. Nelson will be proud to hear his direct, informative and patient guidance met that objective and led to an amazing, recommendable experience for you here at DCH Honda of Nanuet. We agree the team is lucky to have him. Our team is committed to providing you the same level of support through the future as well and can be reached for help if ever there is need. Enjoy the road and thank you again!