Reviews
This dealership service department has to be one of the
This dealership service department has to be one of the worst in the country scheduling appointments and not honoring them. There is absolutely no excuse for a customer to arrive at the dealership at 7 a.m. for a simple coolant flush and spend 4 and a half hours there to be told we didn't have the coolant needed for that vehicle. Just about every customer was complaining regarding wait times while in the waiting lobby.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Unfortunately, we believe your visit with us was impacted by the current nationwide software outage. We hope you will understand this is not specific to our location and is affecting dealerships across the country. We’d like to extend our apologies for any inconvenience this may have caused you and have included our contact information below in hopes you will be open to allowing us to assist with your service needs in the future. Thank you, Joe Modica Service Manager 845-501-8351
We recently purchased a Honda CRV from Carlos Rodriguez
We recently purchased a Honda CRV from Carlos Rodriguez at Honda of Nanuet. It was a great experience, he was so helpful, and went over all the features a few times! We told him what we wanted, price and color preferences, and the very first car he showed us was perfect! And it wasn’t white! Really a great person who was so kind, even my daughter with Down syndrome was happy with his kindness and sense of humor! Will hope to deal with him again. Every one else we dealt with was kind, and warm too, all were very professional and easy to talk to. Great dealer and dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience at DCH Honda of Nanuet! Assisting guests in finding their perfect vehicle match is always the goal, and it's awesome to hear Carlos helped you land on yours the first try. Your commendations for his kind, humorous, attentive and informative guidance will certainly make him proud. We're all here to help if you need anything else in the future, and we wish you and your family many safe and happy travels in your new Honda CR-V!
Nelson our sales rep was great.
Nelson our sales rep was great. Sincere and honest. Transparent. Spent extra time to point out features and make sure we understood all options. Only negative was it took 4 hours from beginning to end which was too long. I believe that they were over loaded that day. But everyone was great. Impressive facility as well
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for sharing feedback following your experience here at DCH Honda of Nanuet. Hearing his sincere, honest and transparent guidance earned your commendations will mean a lot to Nelson. We're proud to see you had a great visit with our entire team and enjoyed our facility as well. Your patience throughout the process is sincerely appreciated, and we wish you many fun and safe travels ahead. Please do not hesitate to reach out if we can assist with anything else you may need down the road.
Had a great experience with the dealership.
Had a great experience with the dealership. They were helpful, clearly looking out for our best interest. The sales rep Danny was friendly, knowledgeable and respectful of our time. Glad we leased from them and will go back in the future
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Your satisfaction is our top priority at DCH Honda of Nanuet, so it's rewarding to know that our team's friendly and knowledgeable guidance led you to a great leasing experience here, J. Travel safe and come back to see us whenever we can be of service along the way!
My recent experience leasing a new vehicle at DCH Honda
My recent experience leasing a new vehicle at DCH Honda of Nanuet was pleasant and easy. The professionalism and expertise of your staff, especially Mehmet Edipov and Kamu Foggie made the process as easy and pleasant as I could have hoped for. My special thanks to Mehmet for his knowledge and help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know your leasing experience at DCH Honda of Nanuet was pleasant and easy. Your kind words about Mehmet's knowledge and Kamu's assistance are greatly appreciated! Thank you for choosing us at DCH Honda of Nanuet. Enjoy your new vehicle!
I seldom write reviews for Dealership.
I seldom write reviews for Dealership. But since I was so extremely happy with my experience I would rate them 5 stars. Especially Jose the sales associate he made it soo easy and less worrisome. I would highly recommend him if you planning purchasing your car thru them. Even after I took the car home they still take their time to reached for me and address some minor issues that I have in my car. A very happy customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're certainly thrilled you decided to share the details of your experience here at DCH Honda of Nanuet, and proud that it was our team that earned the thoughtful praise. Thank you very much for the kind feedback and allowing us the opportunity to gain your business. Hearing his customer-centric approach throughout your purchase and post-sale support led to a satisfying experience and earned your recommendation will mean a lot to Jose. Our team is here with that same level of support though the future, so please reach out to us for assistance anytime. Have fun and travel safe!
This dealership is strictly phenomenal!
This dealership is strictly phenomenal! First things first, Carlos; he’s simply amazing. Before I get into how I met him, I was looking for a specific vehicle that matches My taste, needs, and especially my wants. Did a quick late night search on car gurus and happened to find the exact car I was looking for at DCH, being surprised that I found the car, I scheduled an appointment to view and test drive the vehicle. I received a call the following day to confirm and went the same day. The moment I walked in Carlos greeted me, asked what can he assist me with, I told him and from there continued the journey of the best service I ever received from a dealership. After chatting for a bit, Carlos grabbed the keys and we went out for a drive, he explained every detail about the vehicle, every question I had, he answered to the fullest extent and didn’t spare any details. Once we were done with the test drive, we went back inside and discussed the business end. Every possible number that would have come up he spoke to Me about so there wasn’t any confusion, misunderstanding, nor the infamous hidden fees that pop up at other dealers. If I asked he answered. He sold Me the vehicle without Me even stating I was gonna purchase said vehicle, that’s how great he is at what he does. Two weeks later I returned, met Carlos at his desk and the magic began, the paperwork was a breeze, Carlos was everywhere handling business due to it being a super busy Saturday, but even though it was super busy, the most important thing is he still treated Me and My family as if we were the only customers in the building and that’s why he is such a great salesman. He’s patient, attentive, personable, understanding and non judgmental. I asked him questions while he was assisting another guest and as soon as he was finished with that guest, he came and assisted me with any and everything I needed. He treats all of his clients as if they’re the only one in the building, he makes you feel like a star from the moment you walk in through the door. And I definitely do feel like a star driving in My new Audi. And he even follows up with you after you purchase a vehicle or not. I had a minor speaker issue(music is really important to me lol) and he got on it right away, sent him a video of the issue and he called Me, scheduled a day for Me to come in and took care of it. I’m definitely recommending him to anyone and everyone I know who wants/needs to buy a car without any issues or headaches. He’s great! Also a big shoutout to James in finance. He explained all the questions I had as this was My first vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pharaoh! Words cannot fully describe how much we appreciate you taking the time to leave such a detailed, thoughtful review of your experience working with Carlos here at DCH Honda of Nanuet. It's experiences like yours we aim to provide every customer, and we want to thank you for allowing us the opportunity to help you find your perfect vehicle match. We know Carlos takes a lot of pride in delivering our guests a personable experience - you are part of our dealership family now, after all - along with all the information and attentive guidance they need to be confident in a big decision like purchasing a car. Hearing of your high praise will truly make his day. Learning that his assistance too was valued, especially by a first-time buyer, will mean a lot to James. As you likely already know, we want to make your ownership experience as positive as your purchase was and our team is here to assist with anything else you may need. Reach out for support anytime. Safe and happy travels to you and your family in your awesome new Audi!
I want to thank DCH Honda Of Nanuet for my vehicle.
I want to thank DCH Honda Of Nanuet for my vehicle. I want to thank my salesman Danny Almonte for helping with the process and helping me get the exact model and year of Honda CRV. Very patient, transparent, and helpful. Walked me through the entire process. Also want to thank the finance manager Kamu Foggie for helping my land a great apr and getting warranties and coverages I would need at a reasonable price. Thank you guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure to help, Gabe, and we want to thank you again for your thoughtful feedback and trust in DCH Honda of Nanuet with your time and business. Helping guests find their perfect vehicle match is a top objective, and Danny will be proud to learn of your praise following his patient, transparent and helpful guidance. Your compliments for his efforts will mean a lot to Kamu as well, and we're thrilled to hear you are happy with everything. Travel safe and have fun in your new Honda CR-V, and come back to see us again sometime.
He helped me so much he was extremely professional, and
He helped me so much he was extremely professional, and very knowledgeable on what i wanted and needed i highly recommend him
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Abigail, we're very proud to have earned your recommendation here at DCH Honda of Nanuet and thank you for the kind feedback. Your compliments will mean a lot to Carlos, who always strives to deliver knowledgeable and professional guidance to our valued guests. Our team is here for anything else you may need down the road, so reach out for assistance anytime. Travel safe and have fun.
I want to thank DCH Honda Of Nanuet for my vehicle.
I want to thank DCH Honda Of Nanuet for my vehicle. I want to thank my salesman Danny Almonte for helping with the process and helping me get the exact model and year of Honda CRV. Very patient, transparent, and helpful. Walked me through the entire process. Also want to thank the finance manager Kamu Foggie for helping my land a great apr and getting warranties and coverages I would need at a reasonable price. Thank you guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again, Gabriel, for your kind feedback. Assisting with everything was our sincerest pleasure. Nothing makes us happier at DCH Honda of Nanuet than helping customers find their perfect vehicle match, and we're glad to have been able to assist with your purchase of that awesome Honda CR-V. We'll make sure Danny and Kamu both learn of your commendations and know they will be proud to have earned them. Travel safe, enjoy the road and come back to see us again sometime.