Reviews
Excellent Excellent Excellent
I have been to many dealerships and never have I ever experienced service like I received from DCH Honda of Nanuet. Khary is by far the service advisor I have dealt with. DCH has done a great service to Honda by employing him. Thank you and I will definitely be back to see him wherever he goes!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear this, Eaglefly11! Thank you for your kind words. We are happy to hear that Khary was helpful and we look forward to seeing you again in the future.
Friendly and Fast
See above comments.. Dennis was fantastic. Worked to get me in and out quickly efficiently. Great place to get vehicle serviced.... Honda of Nanuetis great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are happy to hear that Dennis was great to work with and we look forward to seeing you again in the future.
New Car Purchase
Friendly, knowledeable and helpful Sales Representative Robert provided us with our desired vehicle at a competitive price for the vehicle and for the trade-in..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We look forward to seeing you again in the future.
George Y treated me professionally and personally
This is my second lease at DCH. I would recommend asking for George Y. George understood our situation and found a way to accommodate our needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome feedback! We look forward to seeing you again in the future.
NYS Checkup
they did a good job on my 2016 Honda civic. I don't remember service agent name. Help - that is enough reporting. Very, very good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We look forward to seeing you again in the future.
great customer service, friendly and trustworthy
Joe is a great. I can always count on him with any issues or concerns. He's friendly, always willing to help as much as he can. He is very trustworthy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We are happy to hear that Joe was helpful and we look forward to seeing you again in the future.
Amazing save....
Was under a very tight schedule that could not be interrupted for @ least 2+ wks going forward, had a portion of my exhaust system fall off on a highway trip from MD to NJ, and DCH Nanuet not only took the Pilot in without an appointment, near 3 pm, but resolved the issue in the same day, restoring both the Pilot's lost power and resolving the unbearable noise from the exhaust system's deterioration. This was an extremely appreciated turnaround, and allowed my scheduled events to be completed on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this wonderful review! We are happy to ear that you were able to get your car serviced and we look forward to seeing you again in the future.
Quick and man of his words
Visited the dealership on a Sunday, and was driving the car home by the following Thursday, Keon was great made the process very smooth, will be sending any future car buyers his way!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We are happy to see that you had such a great experience purchasing your new car and we look forward to seeing you again in the future. Enjoy!
Cant Believe this
I sold my car to Honda of Nanuet on Feb 19th, There was money owed on the car as it was financed, They said they would pay it, as of today MArch 6th chase did not get the payoff. The account is going into delinquency because they did not pay off chase. This will mess up my credit
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Owen, Thank you for taking the time to provide us with your feedback. We are sorry to hear that you had this experience. Please feel free to give us a call at (845) 367-4380 and our team will be happy to provide you with further assistance.
Awful two day experience that left us more problems than we
The worst customer service. This place will screw you. Do NOT give this place the time of day. We left with more problems than we arrived with and were scrutenized by staff when bringing up the concerns. They were impersonal and condescending. I do not recommend to ANYONE.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair