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DCH Honda of Nanuet

(1,526 reviews)
Visit DCH Honda of Nanuet
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 6 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award
New (845) 367-0076 (845) 367-0076
Used (845) 367-0089 (845) 367-0089
Service (845) 580-2053 (845) 580-2053

Reviews

(1,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Honda of Nanuet from DealerRater.

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The Dealer crew were very profesional with everything.

Thank you for everything Frank Acosta, as a salesperson you are the Best because you made everything easy for get the Car. Thank you very Much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the five-star rating and review. It's a pleasure to know that you had a pleasant experience. We're glad to hear that Frank was able to assist you, providing you with excellent service and could help you find the perfect car. If you have any questions, comments, or concerns please don't' hesitate to contact us at any time. We look forward to seeing you again in the future.

Exceptional service

Kadir was very friendly very helpful and he was trying to save me money what I like most about him he was honest and he walked me through the process overall everybody been very helpful but he was number one in my book I will definitely come back and I will definitely recommend other people buy cars from kadir

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating and review. It's a pleasure to hear that you had a pleasant experience. At our dealership, our customers' satisfaction is always our top priority. We're glad to know that right from the moment you walked in Kadir went above and beyond to provide you with amazing service. We look forward to seeing you again in the future.

Very very good

Mr. Dragon, I was initially impressed with enthusiasm, communication skills and professional demeanors. I heartily endorse customer service at DCH Honda of Nanuet. You Mr. Dragon are very hardworking and gave us top-performing customer service and and off course very friendly. Thanks and Good luck your rating is exceleant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback. It's a pleasure to hear that Michael was able to assist you, providing you with excellent service and could answer all of your questions. We're pleased to learn that you had a pleasant experience. Our customers' satisfaction is always our top priority. We look forward to seeing you again in the future.

Salesperson Joel Gue

My salesperson Joel Gue was very professional, courteous, and knowledgeable. This was my first experience with DCH of Nanuet and I would definitely recommend friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating and review. It's a pleasure to know that our team went above and beyond to provide with excellent service. At our dealership, our customers' satisfaction is always our top priority. We look forward to seeing you again in the future.

Job well done

Definitely a great experience. They worked with me from start to finish and in the end I love my car. I will be recommending. #teamhonda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback. We appreciate the kind words and it's a pleasure to know that you had such a pleasant experience. We look forward to seeing you again in the future.

great service, very happy with my purchase

Ralph Dragon had helped me find the perfect car, and I could not be anymore please. He was so friendly from the moment he stepped outside and greeted my family and I. I highly recommend others to see Ralph due to his great personality and determination, I felt comfortable knowing he cared about me getting the right car even if I didn't get one (but I did) thanks again for my Accord!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five-star rating and review. It's a pleasure to hear that you had such a pleasant experience. At our dealership, our customers' satisfaction is always our top priority. We're glad to know that Ralph was able to assist you, providing you with excellent service and helped you find the perfect car. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you again in the future.

Dishonest waste of time

These guys tried to royally rip me off and were entirely unapologetic about it. I walked in ready to commit to leasing a specific car with an offer from another dealership. They told me that the deal I was promised was really low but they would beat it "because we just hate those guys so much." Entirely unprofessional, but I had no personal stake in their feud, I just wanted the best deal for the specific car I wanted. They proceeded to spend half an hour trying to convince me to compromise on lease terms and car color and when I wouldn't budge they requested a $3,200 deposit to find the car for me since they didn't have it on the lot and told me it should be ready in 2 weeks. Two weeks later they told me my car did not exist and offered me a different car yet again before they refunded my money. Funny how within 72 hours of walking into another dealership I drove off in the exact car I wanted, with the lease terms that were discussed, as promised. Oh, and they were honest with me treated me with respect.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.

run, run from this dealership

absolutely the worst dealership ever. go anywhere but Nanuet!! the pad the bill and lie right to your face about it. so, so sorry I went there. beware

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Hi, thank you for taking the time to provide us with your feedback. We apologize that you feel so negatively about DCH Honda of Nanuet. We are very transparent with our customers regarding vehicle prices, taxes, and fees. If you would like to discuss this with us in further detail, I welcome the opportunity to learn more about your specific situation at (888) 495-8660.

Stay away from this dealer

I was sold a used car that supposedly passed their inspection, which i mistakenly trusted. The car was for my son who was away at school, Weeks later when he got home we discovered that half the speakers in the car were broken, the door lock on the passenger side did not function. When i brought the car to a mechanic he showed me signs that the milage shown on the car was probably not correct and that the indicated was rolled back. I wouldn't trust these people as far as you could throw one of their cars. That car was not safe, I got rid of it and replaced with a Subaru.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hello Matinh I am sorry to hear about your unsatisfactory experience. Quality customer service is our priority and we strive to achieve this goal each day. Please feel free to contact me at your convenience if you’d like to talk about your concern. Thank You Dave Aspinall General Manager

Honda Civic Coupe

I had an appointment today with Michael Bryant. He is the most respectful Service Man I've ever worked with. It's very comforting to know If I ever need any furthur assistance, He will be there to help. Great Guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review. It's a pleasure to hear that Michael was able to assist you, providing you with excellent service and finding you the perfect car. At our dealership, our customers' satisfaction is always our top priority. We hope you love driving in your new Honda Civic Coupe. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing again in the future.