Nissan of Queens

I was assured the car was available via email. I immediately made an appointment to see the car. When I arrive an hour later I was told the car was sold earlier that day but they had other cars they could show me. Classic bait and switch.

I want to thank both Sergio Contes and Alex Kogut for the wonderful helpful and gracious experience throughout this time especially considering my recent accident early July. I love my new 2019 Nissan Rogue. I will be doing business with Nissan again in the future

I had to wait so long for an oil change! Got there at 9:30 and legit left at 1:45 pm. Upon arrival I informed them my check engine light was on! As im standing outside because there was not enough seats inside, one of the mechanincs drives my car off the lot and returns about 6 mins later! Never has a nissan dealer drove my car off the lot to see what was wrong with my car! After that long wait around 1:20 pm I ask about my car and they mention about 10 items wrong with my car and was charging me 2,000 dollars just for two jobs to get done on my car! I felt as if they were super over priced compare to other dealers I have went too! Dont even mention the hot mess they have to even get inside to get your information over to people at the front desk! Would not reccomend this place!

This was my worst experience. I have been leasing and buying cars since 2005. They say one thing and then do another. They kept saying will fix my contract and we will fix the contract and never did. At the end when I went to redo my contract due to Nissan wanting me to do something out of contract, The finance manager John Farley and General Sales manager Paul Gibson said I was not able to take the contract home to review. It was a scam to steal 50 percent of my deposit money. They said they would get me paperwork on how they came up with taking $4,000, but I have yet to receive a reason or any kind of paperwork. I would recommend no one buy from this place. I like Nissan's but having dealerships like Nissan of queens makes Nissan a terrible company.

Sergio is honest,fair,and his very dedicated to his clients. Sergio is very consistent and makes sure to answer any questions or concerns and sergio goes above and beyond what’s necessarily to get your car… He’s always has a smile, and very pleasant and overall his professionalism. Satisfied customer.

Sergio is an outstanding salesman with moral values. I recommend him for your next purchase.

At this dealership, Sergio was the salesperson who helped us. He was very informative, helpful, very easy to talk to. Made this process of purchasing the car less stressful.

Went in today for radiator fan making noise my service advisor Andy was great he keep me informed during day answered all questions job was complete ias promised thanks to service team at queens Nissan

PLEASE, never go there. The worst place to take your car for service. Rude, unprofessional, no follow-up, no management involvement at all.

If your interested in buying a car from this dealership ask for Vene. I bought a Nissan Altima from here and she was so professional. As we all know buying a car can be stressful but Vene made the whole experience less stressful and enjoyable. At times I felt as if I was talking to someone I’ve known for years. She was very polite and helped me pick out a car I wanted and helped me get a good quote on my insurance. Thank you so Vene for helping purchase my first car.