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Nissan of Queens

(785 reviews)
Visit Nissan of Queens
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–6:00pm 7:00am–5:00pm
Tuesday 10:00am–6:00pm 7:00am–5:00pm
Wednesday 10:00am–6:00pm 7:00am–5:00pm
Thursday 10:00am–6:00pm 7:00am–5:00pm
Friday 10:00am–6:00pm 7:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (929) 244-4143 (929) 244-4143
Used (929) 244-4150 (929) 244-4150
Service (347) 809-2820 (347) 809-2820

Reviews

(785 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Queens from DealerRater.

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Sergio is an outstanding salesman with moral values.

Sergio is an outstanding salesman with moral values. I recommend him for your next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

At this dealership, Sergio was the salesperson who helped

At this dealership, Sergio was the salesperson who helped us. He was very informative, helpful, very easy to talk to. Made this process of purchasing the car less stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Yepwesh, we are very happy to have provided you with such a positive experience!

Went in today for radiator fan making noise my service

Went in today for radiator fan making noise my service advisor Andy was great he keep me informed during day answered all questions job was complete ias promised thanks to service team at queens Nissan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brig12, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

PLEASE, never go there. The worst place to take your car...

PLEASE, never go there. The worst place to take your car for service. Rude, unprofessional, no follow-up, no management involvement at all.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

If your interested in buying a car from this dealership...

If your interested in buying a car from this dealership ask for Vene. I bought a Nissan Altima from here and she was so professional. As we all know buying a car can be stressful but Vene made the whole experience less stressful and enjoyable. At times I felt as if I was talking to someone I’ve known for years. She was very polite and helped me pick out a car I wanted and helped me get a good quote on my insurance. Thank you so Vene for helping purchase my first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jeoffreyforde, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Edina made the process very easy explained everything in...

Edina made the process very easy explained everything in detail and answered any questions I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I purchased my first car in April 2021. I got a Nissan...

I purchased my first car in April 2021. I got a Nissan Rogue 2021 from Dorian Oliveros at Nissan of Queens and I had the most amazing purchase experience. Dorian and his team worked hard to make me Feel comfortable during the process. Also, their follow up services after the sales are presently excellent . If anyone is looking to buy a car, I would recommend Dorian Oliveros as he is the most knowledgeable and kindest sales person that one can find.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

This is THE BEST DEALER. And I have been to many over the...

This is THE BEST DEALER. And I have been to many over the years. We bought a certified pre-owned last week, and they gave me the exact deal discussed on the phone, were true to their word, the car is excellent, and they're kind and HONEST. How many dealers can you say that about? Alexandra was wonderful on the phone setting it all up and answering my (many) questions, Sergio was amazing as our salesperson seeing us through it all, and John spent hours on the phone and with us getting us great financing and seeing us through the deal. He thought I was a lawyer as I'm someone who asks questions, checks everything, and reads the fine print, and there were no sneaky moves, nothing but great service, and a great deal. I HIGHLY recommend, and we wouldn't buy a car anywhere else in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Koh, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Queens! If you have any further questions, please give us a call. We're always happy to help!

Sergio Contes Jr was a helpful sales consultant and went...

Sergio Contes Jr was a helpful sales consultant and went above and beyond to find my car. Very smooth Transaction with finance Mr. Pollack. I would definitely recommended this dealership and happy to be part of Nissan of the family.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Romandiane, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

bad manager

i came had my money to buy the car manager was being so rude saying you want it or get out of here so rude guys if you want to buy a car go somewhere else you come here to spend money they treat you lime xxxx and add so bunch of numbers after telling you a current price

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are disappointed to learn of your experience here at Nissan Of Queens, but will take this opportunity to improve. We would like the opportunity to make this up to you. Please contact our manager, Paul Gibson at (718) 835-8300 so we can make your experience a positive one.