Reviews
Our Experience
Working with Carlos was a pleasure. He always did all he could to assure us that the deal we negotiated was the best we could receive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your great experience with us! It is wonderful that you received the best deal and we hope to see you back again soon!
This place is absolutely awesome...My sales guy was bob...
This place is absolutely awesome... My sales guy was bob hey man, he was the best as well as very knowledgeable. I have been driving Mercedes Benz for 17 years. I’m now part of Lexus family... Thanks Bob
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful story with us! It is lovely to hear that you are now part of our Lexus family and we are looking forward to seeing you back again in the future!
no surprises;
my repair work was handled professionally by Ms, Oates. No complaints about the time it took, and was informed about the arrival time of the part needed for this repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive service experience with us! We hope to see you back again for your next vehicle maintenance!
I was losing air in a rear tire, so I dropped in at...
I was losing air in a rear tire, so I dropped in at Rallye Lexus without an appointment. Mike Reidy said his crew would take a look, and unfortunately, there was a nail in the sidewall, so unfixable. Fortunately, a replacement was in stock, and the tire was replaced, the car washed, and I was in my way in under an hour.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your great five-star service experience! It is wonderful that your tire was replaced and your car was washed under an hour. We hope to see you back again in the future to provide you with another great visit!
After purchase &/or lease, 2 free services
Workmanship, attention to details, & wash of auto are all done well. Sadly, I was told that the driver's seat was NOT able to Raised to adjust to my needs!!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback with us! We are happy to hear that your service with us was done with expertise and we hope to see you back again soon.
I found the staff courteous and confident and it was a...
I found the staff courteous and confident and it was a pleasure bringing my car in. Not only was a service staff great but the cashier was delightful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive feedback with us! It is wonderful to know that our team was very delightful, courteous, and confident and we hope to see you back again in the future!
Great service. They always aim to please and treat me...
Great service. They always aim to please and treat me well - great honest and fast communications from all when anything needs to be fixed or replaced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your five-star review with us! We are happy that you had a wonderful experience with us and that you are always treated well. We hope to see you back again in the future!
Great,
Very good. I was surprised. I bought my car from a Lexus dealer in Greenwich CT, a lots of lies. I didnt likeed it at all. They talked to you like you are the most stupid people when they want to explain something, I will not go there anymore.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback regarding your recent visit with us! We hope to see you back again in the future.
We are very happy we got our last 3 cars from you....
We are very happy we got our last 3 cars from you. Service department is very good . The car wash must do much better job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your five-star review with us and for being a loyal customer to our dealership! We look forward to seeing you back again soon.
Great Dealership
Been with Lexus Rallye for 6 years & just leased another car for 3 more years! They made everything easy. Service department always lets you know status of your service with follow-up phone calls!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for being a loyal customer to our dealership and for sharing your five-star feedback! We hope you are enjoying your new lease and we look forward to seeing you back at our service and sales departments again soon!