Reviews
Rallye is tops in sales and service.
Rallye is tops in sales and service. I've dealt with a lot of dealerships over the years and I can say without reservation that Rallye is truly one of the best. Lexus is a great car and Rallye just makes owning one that much better. Also Mike Reidy is my customer rep but I've dealt with a number of people and they've all been great. I notice that Clarice, who handles loaner cars, isn't on the list of people below so I want to make a special mention of her. Recently I needed a loaner and Clarice made the process super easy. Clearly I really like Rallye Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JJ, Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and Clarice. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686
I have purchased 5 Lexus’s because the people that work
I have purchased 5 Lexus’s because the people that work in the service department are excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686
I would like to complement the wonderful service I
I would like to complement the wonderful service I received at Ralley Lexus ,my other car gave me such grief that thiese two employees at Ralley Lexus was the bright smile my Day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jennifer: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Tetta 516-676-4000
Joanna and the service department make it very easy to
Joanna and the service department make it very easy to bring my car in for its routine maintenance. I have been a customer for twenty years and wouldn’t think of looking elsewhere.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Barbara, We are very happy to hear that Joanna and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686
It's a pleasure working with Joanna, Jim and Michael M in
It's a pleasure working with Joanna, Jim and Michael M in the service department. I look forward to purchasing another Lexus in the future, due to the excellent customer service and knowledgeable team of individuals.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Joanna and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686
Answered all my questions plus gave additional
Answered all my questions plus gave additional information. Service was fast and complete with car washed. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686
Megan welcomed us so warmly when we arrived!
Megan welcomed us so warmly when we arrived! She continued to always be friendly, kind and helpful throughout our buying process!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Megan met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686
Very knowledgeable staff.
Very knowledgeable staff. Everything was explained clearly. Would recommend to anyone interested in a new car. No sales pressure. Would definitely come back again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Tetta 516-676-4000
Since I acquired my 2015 Lexus, I've grown to trust Mike
Since I acquired my 2015 Lexus, I've grown to trust Mike Montijo on how to best maintain my Lexus. I've suggested numerous maintenance issues prematurely & Mike has always given reasonable alternatives or to comply with suggested maintenance schedules. The supreme knowledgeable Customer Services Rep Mike Montijo provides coupled with the comfortable waiting area & accommodations makes Rallye Lexus #1.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686
Mike Reidy is the best!
Mike Reidy is the best! Always takes care of any issues I have. This dealership provides the best service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686