Reviews
Awesome dealership.
Awesome dealership. Highly professional and informative! Would recommend for sure! They are consistently on point.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686
Outstanding customer service from the moment you arrive.
Outstanding customer service from the moment you arrive. Dawn kept me informed about every step of the process. She is very knowledgeable of Lexus autos. Tech also completed the work in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us, John. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686
Mike is very professional and explains everything
Mike is very professional and explains everything clearly. My yearly maintenance is well done at Rallye Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686
Joanna is very professional and responded very quickly
Joanna is very professional and responded very quickly and explained the price clearly. Very considerate!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that Joanna provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686
Quick and easy from start to finish.
Quick and easy from start to finish. Would recommend them for anyone interested in Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! John Tetta 516-676-4000
I feel very comfortable buying a car here and bringing it
I feel very comfortable buying a car here and bringing it in for service. They never push and I feel they are very honest for a car dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Janine, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686
I generally love Lexus cars and this dealer.
I generally love Lexus cars and this dealer. I was told that a break repair would be complete by a certain time after indicating that I had a firm commitment at a specific time. It was unfortunate that the repair took approximately an hour more than what I was told it would take resulting in me missing my commitment.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Angelo, please reach out to us directly to let us know the best way to contact you and we will reach out. John Tetta General Manager 516-676-4000
Richie at Rallye Lexus was very professional &
Richie at Rallye Lexus was very professional & knowledgeable on the cars. He was always quick to respond to any questions or concerns I may have had regarding the new car, trade in, etc.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that Richie could make this a top-notch experience. We look forward to continuing to serve you in the future! John Tetta 516-676-4000
Excellent and professional service provided by Danny,
Excellent and professional service provided by Danny, will definitely consider shopping there for my next Lexus
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686
Excellent service.
Excellent service. Was instantly greeted and given options to stay or leave. Status update was provided and required followup was done. I appreciate the friendly and efficient service provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686