Reviews
I had an excellent experience from the service advisor
I had an excellent experience from the service advisor (Mike Reidy) to the loaner person. Car was completed promptly and the video was helpful also. They are top notch!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686
Everyone at the dealership was super friendly and
Everyone at the dealership was super friendly and welcoming. Both Anthony and Syed were very professional, knowledgeable and extremely efficient. This is my first purchase from Rallye Motors and I would highly recommend them. The young man who gave us an in service on the cars features (I can’t remember his name) was very thorough. Very pleased with the whole experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Rallye Lexus! John Tetta 516-676-4000
Joanna has always been an excellent representative.
Joanna has always been an excellent representative. She is very helpful and knowledgeable. Always looking out for the customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686
SUPERB DEALERSHIP!
SUPERB DEALERSHIP! Everyone from the first person to the last was courteous, polite, friendly and service oriented. I never dread having to take my Lexus for service at Rallye Lexus because it is so pleasant waiting - it is clean, airy, spacious and comfortable. I like the nice selection of beverages and snacks from which one can choose. And not to be overlooked - both my husband and I enjoyed the video of my Lexus - very interesting and tutorial. So, keep doing what you do very well!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686
I have been a Rallye customer for over 17 years.
I have been a Rallye customer for over 17 years. Joanna and staff have always treated me professionally. I would and have recommended Rallye to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686
Excellent customer service very professional dealership
Excellent customer service very professional dealership and service center very glad I chose rally for my Lexus dealer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686
Rallye is a first class dealership and they treat people
Rallye is a first class dealership and they treat people with respect and dignity and will definitely recommend to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Tetta 516-676-4000
Everything went smoothly and everyone was very nice to
Everything went smoothly and everyone was very nice to work with. They made sure I was comfortable with my car before I left.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Rallye Lexus! John Tetta 516-676-4000
Everything was fantastic.
Everything was fantastic. They really do treat you like you are part of the family!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686
I cannot say enough great things about my recent
I cannot say enough great things about my recent experience with Joanna and the team at Rallye Lexus. When my check engine light came on just days before an anniversary trip to the city, I was understandably anxious. I called Rallye in a bit of a panic, and Joanna immediately stepped in to help. Within minutes, she had arranged for my car to be picked up and a loaner dropped off, talk about going above and beyond. What truly stood out was the speed and clarity with which Joanna handled everything. Within an hour, she called with a clear diagnosis and the fantastic news that the necessary part would arrive in time to complete the repair within 48 hours, just in time for my trip. Her calm, professional manner turned a potentially stressful situation into a smooth and effortless experience. Every interaction I’ve had with Joanna and Rallye Lexus has been exceptional. The level of professionalism, attention to detail, and genuine care they show for their clients is unmatched. They’ve set a new standard for what customer service should be, and it’s a big part of why I’ll never take my business anywhere else. Thank you, Joanna, for once again delivering outstanding service. You truly make every client feel like a VIP.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686