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Hempstead Ford Lincoln

(2,160 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hempstead Ford Lincoln from DealerRater.

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Satisfied Customer

Great experience Karen Hesdra from sales treated us with courtesy & respect, she was very knowledgeable and answered all of our questions. We felt very comfortable & enjoyed working with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!

Great experience

Hempstead Ford was a great experience the team at Hempstead Ford was very easy to work with Dowdell Carter was Very knowledgeable and answered all my questions and made the buying process a very pleasurable experience I would highly recommend him and the entire Hempstead Ford Team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Erin - Thank you for the kind words, and we look forward to seeing you again!

Great experience

Frank Romeo in sales and Mike Belcastro in finance made this very easy. Pricing was a-typical so there wasn't much back and forth on that but the process was smooth and both were stand up gentlemen. Mike especially took a lot of time to explain everything and we had a spirited conversation on the ins and outs of deal making. Good people. Very happy with how it all went down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!

Customer since 2010

Just leased a new 2019 Ford Explorer from them. My overall experience was very pleasant. I have been dealing with Hempstead FL since 2010 and I've never had a bad experience. Salesman John was extremely helpful, knowledgeable and friendly. I never once felt pressured to buy anything. Finance Michael was also very knowledgeable and very friendly. It's a lot of papers to sign but he made the process as painless as possible. He\they are very thorough. Again I never felt pressured to buy anything, however I did purchase the rim\tire extra protection. The roads where I live are horrible and dangerous with numerous potholes. The extended warranty is a nice piece of mind. The vehicle itself is a joy to drive! I also felt like a got a good deal. I highly, highly recommend Hempstead Ford Lincoln! Again John and Michael are some of the best guys I ever brought a car from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!

Excellent teamwork

Awesome team work, great knowledge of products, professional , friendly, open minded, superior service pros, great customer relations. Best dealership in tri state area. Customer for life!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the kind words, and we look forward to seeing you again!

First Time visit

The service department was accommodation on the same day for an oil change. I brought my car in and was given a ride back to my employer in a timely manner. My vehicle was also done within a reasonable time frame to pick it up that afternoon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!

Excellent knowledge

Had a very nice experience dealing with Christine and the rest of the staff at Hemptsted Lincoln Ford. They listened to my needs and went out of there way to satisfy me. Would Definetly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!

MKX Lincoln

Great experience MKX is a reliable and great vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Loretta - Thank you for the kind words, and we look forward to seeing you again!

Leasing from Hempstead Ford Lincoln was pleasant and fun

I decided to lease a Lincoln Nautilus to replace my Infiniti QX70s . I went to Hempstead Ford Lincoln and met with Christine Collins. She was lovely, polite and well informed about her product line. She set up a test drive and reviewed the different Nautilus levels and options. I never had an sales pressure, and never felt like I was having anything 'pushed' on me. Once I did all of the paperwork Christine was great at explaining everything about the vehicle. She took her time to set things up and and made the entire car buying experience pleasurable. I also want to say that Michael Belcastro, the Business Manager was also gracious and helpful. He made the business side of leasing so easy that you think you are among friends. I would totally recommend that you do your business at Hempstead Ford Lincoln. They know how to treat their customers and make leasing or buying a car a an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!

Great experience

Evan was thorough, very kind and very professional. Would definitely recommend. Very happy with the car and service! Evan was a great guy and super helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!