Reviews
Awesome service!
Thanks to Karen and staff and family service!! I will come back here again for all of my car needs. They especially treat those customers who bought their cars here very special.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, and we look forward to seeing you again!
Excellent
Helpful, understanding, knowledgable, friendly. So pleasantly surprised. This should be the dealership everyone goes to. Dimitri treated us like family. Took so much time with us before and after the sale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Val - Thank you for the kind words, and we look forward to seeing you again!
Excellent customer service - Especially by Karen Wunderlich!
Love Ford trucks and appreciate the service at the Dealership. They really do listen and do their jobs well. Have had a Bronco, Escape, now an Explorer and couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, and we look forward to seeing you again!
10,000 mile checkup
My service consultant was Karen. She was extremely professional and friendly. Given the circumstances she was faced with. Being extremely short handed, she was cool as a cucumber. My car was returned back to me within the time frame she provided give or take 15 minutes. I would recommend Karen if possible as a service agent. I know I’m only using her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, and we look forward to seeing you again!
Thank you Karen Wunderlich
Hempstead Ford Lincoln service is the best. Always fast service and properly done. Went in today at 8:45 a.m. for my MKX oil change, and (free) inspection, Karen is my service advisor. Vehicle was ready (including free car wash) by 9:45. I highly recommend Hempstead Lincoln. I would not think of ever purchasing or leasing anywhere else, their prices are unbeatable, and Karen and their service department is first class.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick - Thank you for the kind words, and we look forward to seeing you again!
2019 Ford Escape SE
Amazing and professional experience with salesman Lowell Forman. Very helpful and knowledgeable. He made our experience easy and enjoyable. Highly recommend Lowell and this dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words, and we look forward to seeing you again!
The dear was so new and clean all the staff was so nice
The staff was great and helpful. I will tell my friends about this dealership ! 7-22-2019 11.00 Thank you so much, Margie Loughran
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words, and we look forward to seeing you again!
Service appointment
Very helpful and friendly. Would definitely come back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glenn - Thank you for the kind words, and we look forward to seeing you again!
Best Service during an emergency!
After I got a blow out on my front passenger tire, i was impressed with the service I received from Hempstead Ford Lincoln. Karen was able to quickly assess my situation & provide the guidance I needed to help fix the problem. She quickly told me to call roadside Ford assistance & have a tow truck dispatched to my location. She was able to ready the bays for my car once I got the spare put on and made the experience well worth the time and stress I was going through in 100+ heat on the side of the road. Kudos to Karen and Ford for helping me. My next car will be a Ford for sur Thanks Dan S.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, and we look forward to seeing you again!
AMAZING!!
From my initial conversation with Hempstead Lincoln Ford, to the day my son and I picked up my 2020 Aviator, was as if they were a Family member!! Mr. Evan Boucaud, maintained a Very Professional attitude and is WELL Versed in the product information. He went the EXTRA MILE at ALL TIMES!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James - Thank you for the kind words, and we look forward to seeing you again!