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Hempstead Ford Lincoln

(2,161 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hempstead Ford Lincoln from DealerRater.

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Awesome service!

Thanks to Karen and staff and family service!! I will come back here again for all of my car needs. They especially treat those customers who bought their cars here very special.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!

Excellent

Helpful, understanding, knowledgable, friendly. So pleasantly surprised. This should be the dealership everyone goes to. Dimitri treated us like family. Took so much time with us before and after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Val - Thank you for the kind words, and we look forward to seeing you again!

Excellent customer service - Especially by Karen Wunderlich!

Love Ford trucks and appreciate the service at the Dealership. They really do listen and do their jobs well. Have had a Bronco, Escape, now an Explorer and couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!

10,000 mile checkup

My service consultant was Karen. She was extremely professional and friendly. Given the circumstances she was faced with. Being extremely short handed, she was cool as a cucumber. My car was returned back to me within the time frame she provided give or take 15 minutes. I would recommend Karen if possible as a service agent. I know I’m only using her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!

Thank you Karen Wunderlich

Hempstead Ford Lincoln service is the best. Always fast service and properly done. Went in today at 8:45 a.m. for my MKX oil change, and (free) inspection, Karen is my service advisor. Vehicle was ready (including free car wash) by 9:45. I highly recommend Hempstead Lincoln. I would not think of ever purchasing or leasing anywhere else, their prices are unbeatable, and Karen and their service department is first class.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nick - Thank you for the kind words, and we look forward to seeing you again!

2019 Ford Escape SE

Amazing and professional experience with salesman Lowell Forman. Very helpful and knowledgeable. He made our experience easy and enjoyable. Highly recommend Lowell and this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!

The dear was so new and clean all the staff was so nice

The staff was great and helpful. I will tell my friends about this dealership ! 7-22-2019 11.00 Thank you so much, Margie Loughran

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!

Service appointment

Very helpful and friendly. Would definitely come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glenn - Thank you for the kind words, and we look forward to seeing you again!

Best Service during an emergency!

After I got a blow out on my front passenger tire, i was impressed with the service I received from Hempstead Ford Lincoln. Karen was able to quickly assess my situation & provide the guidance I needed to help fix the problem. She quickly told me to call roadside Ford assistance & have a tow truck dispatched to my location. She was able to ready the bays for my car once I got the spare put on and made the experience well worth the time and stress I was going through in 100+ heat on the side of the road. Kudos to Karen and Ford for helping me. My next car will be a Ford for sur Thanks Dan S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and we look forward to seeing you again!

AMAZING!!

From my initial conversation with Hempstead Lincoln Ford, to the day my son and I picked up my 2020 Aviator, was as if they were a Family member!! Mr. Evan Boucaud, maintained a Very Professional attitude and is WELL Versed in the product information. He went the EXTRA MILE at ALL TIMES!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

James - Thank you for the kind words, and we look forward to seeing you again!