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Stevens 112 Ford

(747 reviews)
Visit Stevens 112 Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (877) 425-6049 (877) 425-6049
Used (877) 367-8305 (877) 367-8305
Service (877) 214-3402 (877) 214-3402

Reviews

(747 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevens 112 Ford from DealerRater.

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Pick up truck

everything went okay. The service person did not know how long my truck was going to be when i came to pick it up. Tyrone helped me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service.

Service was great! The parts building needs a face lift.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your amazing review, Carlo! Safe travels!

15,000 mile service

The low tire pressure was not properly reset and the warning goes off every time I start the car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for letting us know how we did for you, Steven. Please let us know if there is anything else we can do to assist you.

Mr. R Hernandez

2013 Ford Fusion, the service man was very polite and informative and the work done was faster than expected even with the factory recall that was done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

I had a great experience and really appreciated all the help with my daughters first new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really enjoyed reading your review, Marissa! We're pleased you had such a great experience with us and we look forward to seeing you again!

Great service

Always so helpful and fast paced love this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Maryellen

Overall excellent experience. I got an Escape. The dealer, JP was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Understanding

The service staff was very professional. I had a Positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave us your feedback, Robert! Take care!

Great Service

My explorer went in for some recall items, as usual the service staff was very polite and helpful thank you for a nice experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly staff

Our salesman, Ryan, was knowledgeable, friendly, and not pushy. We are pleased with the service and our 2016 Ford Escape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave us your review, Denise! We appreciate your business and hope to see you here again!