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Hassett of Wantagh

(1,145 reviews)
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hassett of Wantagh from DealerRater.

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Craig was great,treated like a friend not just a customer...

Craig was great,treated like a friend not just a customer never tried to force you to buy something you did not want He had good knowledge of vehicle and was able to explain the options Ed worked very hard to get the best loan rates he could and made it easier to afford the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tim is great to work with, there are never any problems...

Tim is great to work with, there are never any problems with him, only solutions. Also he is very fair,knowledgeable, friendly and responds to every inquiry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tim Coppola is professional and his easy manner makes the...

Tim Coppola is professional and his easy manner makes the transaction process very relaxed and understandable. I have full confidence in Tim and know that I am getting the very best deal available. I live some 40 miles away from the Hassett dealership and make the trip because I will be treated fairly and with respect by Tim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Purchased my car at another dealer out of state but...

Purchased my car at another dealer out of state but everytime I have bought it to Hassett for service they have treated me like a valued customer. I have shown up with out an appointment due to an unforseen problem and they have always gone above and beyond to squeeze me in. The staff is friendly and knowledgeble and goes out of their way to make you feel like their most important customer. When the time comes to purchase another new vehicle I will be shopping there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I would like to thank Hassett & especiallly Tim...

I would like to thank Hassett & especiallly Tim Cappola for a great experience. I found the car I wanted and then some at a much better price and much sooner than I expected. The exchange from one vehicle to another was made easy. Tim spent a great deal of time explaining and showing me how to use the new vehicle and it's extensive computerized systems(not an easy task, at my age) I couldn't be more pleased. Bob Bonnie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

From the moment we entered the dealership, Tim Coppola...

From the moment we entered the dealership, Tim Coppola gave us his undivided attention and answered all of our questions. We felt that he was truthful and knowledgeable and gave us his best price immediately without playing that "let me see what I can do game" which was rather refreshing for a change. In addition to our own personal experience with Tim he also came highly recommended by my niece, Amanda Kallas who also leased a car from Hassett.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tim was extremely thorough and friendly. He went through...

Tim was extremely thorough and friendly. He went through each step of the process patiently and endeavored to include the children in the excitement of a new car. The only recommendation I have towards the dealer is to have a dedicated delivery area. Taking possession of a new vehicle in an active service lot, with children, is a nerve wracking experience. It's great that the dealership is so busy but, a quieter, less active spot would have been more ideal. Beyond that point, I would highly recommend not only Hasset but especially Tim if you're in the market for a new vehicle. Nice atmosphere, no high pressure sales gimmicks, friendly staff, family owned and a tremendous amount of vehicles to see. We hope to do business there again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I was very nervous about selecting another leased...

I was very nervous about selecting another leased car.However,Tim put me at ease in no time.He was friendly and professional in such a way that I was really enjoying myself and looking forward to the transaction.I was given all the info I needed to make my decision which left me extremely happy. I am definitely a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We were very pleased to meet with Tim again,, This is the...

We were very pleased to meet with Tim again,, This is the 3rd lease we have made through hassett. Our experience was very pleasent and Tim was nothing but helpful. Out paperwork was taken care of and he was extremely informative and knowledgeable about his business. We felt very comfortable working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My Salesman Tim Copolla was great. We sat down told him...

My Salesman Tim Copolla was great. We sat down told him what we were looking for and he went through the highs and the lows. He went through all the options and let us decide what would work for us. He was a pleasure to work with. The finance person Edward Garbarino was just as good. Its a nice feeling when your not being pressured,and you have time to think. I would definately reccomend this dealership to other people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.