Reviews
My wife and I have dealt with John Fanuzzi for years. He...
My wife and I have dealt with John Fanuzzi for years. He always makes everything easy for us. He is incredibly knowledgeable and keeps us informed at all times regarding anything we may need to know about our Ford vehicles. Thank you John for everything! Always a pleasure!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your wonderful response to the quality of service our Staff provides! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
High praises. Respectable dealership with honest,...
High praises. Respectable dealership with honest, knowledgeable, courteous staff which includes sales, management, finance and prep. Received great pricing and received the white glove treatment. All of this goes a long way and highly recommended! Vincent C
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John was a pleasure to deal with. Professional,...
John was a pleasure to deal with. Professional, friendly and not pushy. Great price. A smooth transaction. I would highly recommend to anyone looking for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service department was great. The car sucks. Look at...
The service department was great. The car sucks. Look at the service history for the last 14 months. I thought my 2013 was bad but the 2020 is unbelievable is bad. I was stupid to buy another Ford Explorer. Never again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!
Excellent service and staff to go along with it. Work...
Excellent service and staff to go along with it. Work was completed in a timely manner. The waiting area is nice and clean and social distance and mask wearing were adhere to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is our second Lincoln through Hassett. As it was in...
This is our second Lincoln through Hassett. As it was in the past, the process was a pleasure...no nonsense, no delays and excellent people to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello 18mkx, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Thanks again, and Happy Holidays!
Like most people I hate car sales associates. I met...
Like most people I hate car sales associates. I met Jordan 2.5 years ago when I leased my first Ford Explorer and just returned to him now for my next lease. Why? Jordan is one of the most honest sales associates that you will ever meet. He doesn't try to push things on you or purposely leave out details in order to make a sale. He tells you the truth, he is straight up about it, and he tells you everything so that you can make an informed decision. He is professional, gives you as much time as you need, and cares about his customers. I will keep referring people to him whenever they are in the market for a car. He is amazing!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and experience throughout. A loaner car was...
Great service and experience throughout. A loaner car was provided and everything to be done was explained. Job was completed in one day. Entire process was seamless. Nice perk with a comp car wash at the end.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Roman, thank you for sharing your positive experience! We hope to be of service to you again! Take care!
The customer service is excellent and they are...
The customer service is excellent and they are professional, they are flexible and willing to work with you. The place was clean and spotless, great with social distancing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I leased a Ford Explorer, Loved my salesman Steven...
I leased a Ford Explorer, Loved my salesman Steven Kotler, it was a pleasure to work with him. He had made the whole transaction so easy, I would recommend this dealership to anyone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car