Reviews
alex was a pleasure to deal with. his knowledge and...
alex was a pleasure to deal with. his knowledge and service was far superior to any other salesperson that I have ever dealt with. Hi highly recomend him and your organization to everyone who asks about my new truck. jim
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The appointments can be easily made on the phone. The...
The appointments can be easily made on the phone. The service is always professional and Alex Balsamo is a gentleman and very pleasant to deal with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy we could make your experience a positive one! At Hassett Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Very pleased with purchase. Only have had GM cars but...
Very pleased with purchase. Only have had GM cars but ford trucks and vans. John Descul was very helpful but it took some time to convince him I didn't want to lease. Will definitely recommend and come back. Thanks, Karl
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the end of my second lease of a Ford Escape. I...
This was the end of my second lease of a Ford Escape. I made the decision to purchase the car and can't say enough about Mike Scannello. He helped me my first two leases and this purchase. You are blessed to have such a man on your staff. Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Betty, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!
Recently I leased a car from Hassett and was extremely...
Recently I leased a car from Hassett and was extremely impressed with the degree of professionalism from our salesman John Fannuzi as well as assistance from Lou. I love shopping for anything EXCEPT a car. However, this time it was painless thanks to John. I would & already recommended Hasset to friends. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
You are most welcome.
Just recently bought a 2020 Lincoln Navigator and had...
Just recently bought a 2020 Lincoln Navigator and had the best experience with my sale person Jordan Shein and the finance manager Daniel Cellamare both made this a extraordinary experience , Jordan kindness and patience won me over. he is truly an exceptional person well mannered and treated me very well throughout the whole buying experience. I would highly recommend Hassett Lincoln and especially Jordan and Daniel., thanks guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind words and congratulations on your new Navigator! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
As this is the 4th Vehicle we have leased from...
As this is the 4th Vehicle we have leased from Hassett since 2016, We are very happy to report they have met our expectations each time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robert, we're pleased to hear everything was completed to your satisfaction! Thank you again for choosing Hassett Ford, and we hope to see you again soon! Safe travels!
Purchase a used 2014 Explorer limited a few weeks ago....
Purchase a used 2014 Explorer limited a few weeks ago. Must say of the many new and used vehicles i have purchased over the past 40 + years this was one of the easiest dealerships to work with. No upcharge for dealer prep and all the crazy things other dealers have tried to add. Vehicle had 2 problems told to me and was promised to be taken care of WHICH THEY DID a few days later. Service department was great even drove me home when i left the vehicle for repair of the 2 items. Thanks to Tom Cinelli for the great experience. Service department as well, not sure of the tech name but thanks everything is working as it should.. DR
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind words and congratulations on your new Explorer! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Safe travels!
I had the pleasure of Alex handling my vehicle from start...
I had the pleasure of Alex handling my vehicle from start to finish. The service was impeccable and my vehicle was well taken care of. A big thank you to Michelle and Kim for your part in making all the appointments and making everything run smooth. A very pleased customer Marietta Mannino
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hassett Ford! As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!
Our experience at your dealership was pleasant and Mike...
Our experience at your dealership was pleasant and Mike was very helpful and easy to talk to. We left Hassett years ago and leased five Lincoln’s and two Edges elsewhere. Hopefully we will be back to Hassett in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car