Reviews
very satisfied
Both my husband and I were greeted by the lovely lady in front. John was very professional and attentive to our needs and very pleased with his expertise. We love and I love my new Ford SUV.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The customer service experience was excellent. Employees...
The customer service experience was excellent. Employees were very courteous and knowledgeable about the problem I had with my truck. However the prices hour company charges are much too high. If I had an alternative I would prefer to go elsewhere due to your high prices.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
In Turbulent Times Like These You Value Calm Caring Service
Taking a car in for servicing during the Corona Pandemic is a bit challenging, especially if you are a senior. I found an atmosphere of calm caring service, lots of room for social distancing, and a quick turnaround. Alex , my service advisor, couldn't have been friendlier and efficient. Overall, great service and friendly staff..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jordan was very friendly, informative and pleasant to...
Jordan was very friendly, informative and pleasant to work with. We look forward to working with him in the future. We purchased a new Ford Explorer Sport and love the car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Richard
Great sale person no pressure great vehicle drove f On 700 mile road trip immediately
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, we're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!
excellent job working together getting the vehicle out...
excellent job working together getting the vehicle out for delivery in a good time. Very respectful and helpful with any questions that I had in the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Had a service recall. Made appointment about 3 weeks before (Loaner Car) Concierge pickup was offered. Came in at 9am out by 9:20 with loaner. Car ready by 3:30pm easy in easy out. Hand car was included at the local car wash at no additional cost.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy we could make your experience a positive one, Ralph! Thank you so much for choosing Hassett Ford as your first choice for service!
Great service, wonderful staff
It is a pleasure to deal with the complete staff at Hassett. Service excellent and performed in a reasonable time frame. Thank you to all!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I am a repeat customer to this dealership, I couldn’t be...
I am a repeat customer to this dealership, I couldn’t be happier with the service! Everyone that I have encountered at acid has been professional and very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Very helpful this ‘‘tis the 7th car u have gotten from...
Very helpful this ‘‘tis the 7th car u have gotten from this dealer. Never. Problem salesman and service very professional which is why I keep returning
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car