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Hassett of Wantagh

(1,147 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hassett of Wantagh from DealerRater.

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Great South Shore spot to work with

Great place to work with, for every Subaru (or Ford and Lincoln) need. Super convenient south shore Long Island location, big inventory, and everyone is ready to help, or find the right vehicle or service for you. Worth checking out, anytime in the market or in the area, NYC to Montauk, stop by.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Derek, we are so happy to read such a great review about Hassett Subaru of Wantagh! We look forward to your next visit! Take care!

Easy Car Leasing

Completing the deal was made easy and fair. Salesman (Jordan) was very informative and fair. I felt the price was excellent and fair. Would recommend to all friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

5 star customer service

Great Sales and service dept. Will go above and beyond to ensure total customer satisfaction. Will continue to use only these guys in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Hassett Subaru of Wantagh! We look forward to your next visit! Take care!

Company Truck

Jordan was very helpful in locating a truck that met our requirements. The communication between our companies was great. The dealership is very organized and clean. Thank you for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your day to tell us about your experience. We hope you continue to choose Hassett Ford Lincoln for all your vehicle needs! Take care!

Leased Ford Edge

No pressure sales. They were easy and friendly to work with. Felt I received a good price for the vehicle. Also took back the returning car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Excellent service

Jordan Schein was an exceptional salesman. I found him to be home and straight forward. (As I am not a novice when it comes to buying a new car). He explained the various differences between leasing and financing. Scott from finance was also very professional. Will definitely be returning to dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Patti, we are so happy to hear Jordan and Scott could make your experience a positive one! At Hassett Ford Lincoln, we are grateful to have earned your business and we look forward to seeing you on your next visit. Take care!

"Super person and Salesman--John Fanuzzi

John Fanuzzi.......what can I say about this man? He is extremely personable, efficient,knowledgeable-everything a salesman should be and more!This is my 4th car I have "gotten" from John and the experiences with John have have not changed--helpful to the nth. degree!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hassett Subaru of Wantagh. Please don't hesitate to reach out if there's anything additional we can do for you.

Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hassett Subaru of Wantagh. Please don't hesitate to reach out if there's anything additional we can do for you.

Great buying experience....thanks to Jordan!

We have used a different Ford dealer -and the same salesman- for the past 12 years and were always completely happy. That person left the business and we were more than a bit anxious about out next buying experience. We decided to “stop in” at Hassettt and we are so glad we did! We were immediately comfortable with Jordon Shein and remained happy throughout the process from finding the cars to picking them up. Jordon was professional, informative, helpful and, most importantly, calm (not pushy!) He walked us through both cars’ features, answered all our questions and helped us set up phones, apps and settings based on our input. We were so happy with decision to go to Hassett and more than happy with Jordon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

It was not too stressful

Buying my SUV was somewhat typical car buying experience, but less so at Hassett. But the service that was provided by Jordan Shein was beyond the expected. First, he found the exact SUV I wanted and jumped thru hoops it get it delivered to me. He spent lots of time helping me set up the complex electronics on board. I returned, unannounced, to ask for more systems setup guidance, he stopped his work and came out to my car and explained everything patiently and helped me set everything exceeding and greatly my expectations. His patience and help made my buying experience the best it can be. I am totally delighted and would repeat with Mr. Shein again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. We look forward to your next visit! Take care!

Dealer response

Daniel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Full of lies and cover up

Worst dealer experience in years. Lied about the price. Never got back to me and they said an email will be sent in an hour. Salesman went home even after 4 messages and a promise to call me back hours prior. Claimed the manager was too busy to talk when I asked. Owner wasn't available. Then lied when they told me the car had been sold to cover up their mistakes and lies. Funny enough...the car is still there and was verified as still for sale the next day. This is why Ford dealers should not sell 80k cars. Run away from this shady and unprofessional dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.