Reviews
This is my 25th year of leasing with Hassett of Wantagh
Never had a single problem, they always make you feel like part of the "Hassett Family". Tim Coppola, my lease manager, always gets the right packages, to suit my needs and my pocket book. Every new car is like an adventure. I wouldn't think of using any other dealership. Everything they promise, they deliver. Service is always a pleasurable experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rene D., we are so pleased to hear your experience with us was such a positive one. Here at Hassett Ford Lincoln, we sincerely hope to see you again! Take care!
Great place to deal
Very pleased with service.. Excellent salesman (Craig) Leases a new ford edge sel .. they payed off my other vehicle very fast .. a great experience .. went in on thursday and had the new car friday !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
stu2666, thank you for writing this fantastic review and giving our dealership such a high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Best Ford dealership on the island...
Factory ordered my Mustang from here which they gave me a fair price on. I was anxious to eventually get my vehicle but they were very accommodating and professional in helping me get my car. Ive been to all the dealerships and they are far and away the best one to deal with.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At Hassett Ford Lincoln, we appreciate your feedback. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!
Great Experience
Just bought a Subaru from Anthony DeSantis of Hassett of Wantagh. He was friendly and knowledgeable, and not at all pushy. I could not have asked for a better experience! I've bought a few cars in my 57 years of life, and never had such a pleasant or easy process. I can not say enough good things about Anthony DeSantis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Be careful if you take your car for repairs
My son took his car for headlight repairs that we suspected was a fuse issue. He was told the car needing an expensive service then they called back with more issues. Although the car passed inspection the week before he was told he needed new front and rear brakes. Then they found more things wrong. My son was told the total would be around $1500. He agreed but when he went to pick up the car the bill was over $3000. He wasn't told that labor alone would be $1900 and that none of the repairs were covered under the bumper to bumper warranty he got when he bought the car less than a year ago. If he had known it would have been that expensive he would have put off some of the work. Needless to say we all feel that he was taken advantage of and would have appreciated some transparency. None of our family will ever do business there again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us your honest feedback of your son's recent visit with us. As one of our valued clients, we regret to hear you feel this way and we would like to answer any additional questions you may have. We take our clients' comments seriously so please reach out to Marc Zergebel, General Manager at (516) 785-7800 ext. 427 at your earliest convenience and we will do our best to make this right, if we still can. Thank you again for your honest feedback and we look forward to speaking with you soon.
Great service
Lincoln MKC 2015 John Funazzi recommended this model and he was right it is a great ride ,very comfortable. I just want to keep driving.John was extremely helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
focus
Focus Service was prompt and the staff helpful and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
5 Star Rating!
We own a number of Ford vehicles,and Hassett has always repaired them expertly. The staff at the truck service facility is very knowledgeable, has the training, and have an expert attitude.We count on them tremendously not to have down time,and they shine like stars! Thank you Bob Pace and crew!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Completely Satisfied
The service was excellent and professional. Despite a very heavy number of cars that needed to be taken care of, the wait time was surprisingly short.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast service
Fast , polite and professional. Although, took too long to grt an appointment. Would appreciate another courtesy oil chaange.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase