New 877-678-0089
Used 877-678-0089 Email Dealer
Service 516-681-1300

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Reviews

Average Ratings

4.7
588 lifetime reviews. Includes reviews of Platinum Volkswagen from DealerRater.com
  • best car dealer experience

    I can't say enough about how pleasant my experience with Platinum VW and especially Manny was. First off, their advertised price was their ACTUAL ...


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    I can't say enough about how pleasant my experience with Platinum VW and especially Manny was. First off, their advertised price was their ACTUAL price. After visiting several other dealers, this was almost mind blowing. Then, Manny was very attentive, courteous, and just genuine. I never got the sense someone was trying to SELL me something or push things on me. He was genuinely trying to help my wife and I. That seems to be the vibe at Platinum. Nobody was anything close to pushy which was refreshing. And finally, I'd like to add that after my wife and I had made our purchase, after their sale had already been made, Manny calls me because he took it upon himself to look into some things that wound up saving me money from a conversation we had had. He did so without nothing to gain or lose from doing so as our transaction had been completed. But it helped me. It also made me feel like a human being, not just a sales quota. I would highly recommend Platinum VW and look forward to doing business with you guys again. Ask for Manny

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Honest
    March 25, 2017

    Very helpful. They are knowledgeable and do what's in the best interest of the customer. They have an uncanny ability to relate to the customer. T...


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    Very helpful. They are knowledgeable and do what's in the best interest of the customer. They have an uncanny ability to relate to the customer. They work with us financially until something made sense to us. I would highly recommended going to this dealership

    Does recommend this dealer

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  • Great sales staff, support staff and great cars!
    March 3, 2017

    I was once again really pleased to deal with Platinum Volkswagen for a new car. Their salesman, Joe Riccobene, was real easy to deal with. The s...


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    I was once again really pleased to deal with Platinum Volkswagen for a new car. Their salesman, Joe Riccobene, was real easy to deal with. The support staff was excellent in explaining the car's features. The cost to lease was right in line with what I had hoped it would be. I couldn't have been more pleased with the organization and the people who work there.

    Does recommend this dealer

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  • Easy to do. Business with
    March 2, 2017

    Compared to other dealerships this was a pleasure without all the fuss. Paid attention to individual needs and only had to explain those needs once


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    Compared to other dealerships this was a pleasure without all the fuss. Paid attention to individual needs and only had to explain those needs once

    Does recommend this dealer

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  • Inspection
    March 1, 2017

    Staff was friendly and accommodating! The facility was clean and staff makes you feel comfortable while you wait. I was in and out in an hour.


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    Staff was friendly and accommodating! The facility was clean and staff makes you feel comfortable while you wait. I was in and out in an hour.

    Does recommend this dealer
    Came in for service or repair

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  • A Platinum Experience
    February 22, 2017

    Joe Riccobina is a straight shooter and as good as it gets. Couldn't ask for a more helpful sales rep. I will return to him directly for my next l...


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    Joe Riccobina is a straight shooter and as good as it gets. Couldn't ask for a more helpful sales rep. I will return to him directly for my next lease.

    Does recommend this dealer

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  • Enjoyable , fun experience
    February 18, 2017

    Working with Doc and the Platinum dealership is always a delightful event. Doc has been leasing, selling my family and friends Volkswagens for ove...


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    Working with Doc and the Platinum dealership is always a delightful event. Doc has been leasing, selling my family and friends Volkswagens for over 10 years. We have been treated as family and enjoy our conversations and the service that we have always been provided. Any chance I have to recommend Platinum, I do.

    Does recommend this dealer

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  • Excellent Car Buying experience
    February 16, 2017

    We had a great experience with Darlene at Platinum VW. She was very knowledgeable, patient, professional and friendly. Highly recommend Darlene if...


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    We had a great experience with Darlene at Platinum VW. She was very knowledgeable, patient, professional and friendly. Highly recommend Darlene if you are looking for a new VW!

    Does recommend this dealer

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  • SERVICE CENTER WORST EVER
    February 7, 2017

    I went to the service center to return my vehicle at the end of the lease . I have never received such an attitude in my entire life. I was missin...

    Platinum Volkswagen

    You are obviously defecting from Volkswagen or you would not be returning a lease. Your an Atlantic Volkswagen customer, you never did your lea...


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    I went to the service center to return my vehicle at the end of the lease . I have never received such an attitude in my entire life. I was missing documentation which come to find out from a neighboring Volkswagen dealership could have easily been located from VW credit services. Rather than helping me out with this easy information, the lady at the front desk directed the worker to place my license plates back on and says to me "Your keys are in your vehicle you may leave with it right now." Never in my life have I seen such poor customer service . Will be taking my business to Huntington Volkswagen from now who we're happy to help after this unpleasant situation.

    Does not recommend this dealer
    Came in for service or repair
    Platinum Volkswagen

    You are obviously defecting from Volkswagen or you would not be returning a lease. Your an Atlantic Volkswagen customer, you never did your lease end inspection, which is required by the bank.. It seems to be that your blaming Platinum for your inability to follow lease end instructions. You have never been to Platinum before so we are unsure why you think you can blame Platinum Volkswagen for your failure to follow the banks instructions. We wish you good luck on your next lease or purchase.


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  • Lease purchase
    February 2, 2017

    My visit to Platinum was an excellent experience. The sales rep Darlene Ancona took the time to understand exactly want I wanted in the car and ...


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    My visit to Platinum was an excellent experience. The sales rep Darlene Ancona took the time to understand exactly want I wanted in the car and made the delivery quick and easy.

    Does recommend this dealer

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