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Platinum Volkswagen

(1,198 reviews)
Sales hours: 10:00am to 5:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 10:00am–5:00pm 7:30am–6:00pm
Tuesday 10:00am–5:00pm 7:30am–6:00pm
Wednesday 10:00am–5:00pm 7:30am–6:00pm
Thursday 10:00am–5:00pm 7:30am–6:00pm
Friday 10:00am–5:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award

Reviews

(1,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Volkswagen from DealerRater.

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Vildan in Platimum Wolkswagen is amazing,,the

Vildan in Platimum Wolkswagen is amazing,,the professionalism and patience she has makes the anxiety to purchase a car less stressful. No haggling , they are upfront with everything.

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  • Overall experience 4.0
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0 people out of 0 found this review helpful.

The dealership treated me as VIP from my very first

The dealership treated me as VIP from my very first visit and throughout the entire process of leasing my vehicle. They followed up after the purchase with the same concern and caring. A special thank you to Vildan and Josh.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ease of operations.

Ease of operations. Thorough quick execution. Honest. Attentive. The option to work out a new car deal over phone was a game changer.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

This was my 4th lease with Platinum Volkswagen.

This was my 4th lease with Platinum Volkswagen. Even though I moved out east, I keep coming back because there is no one like sales consultant, Manny Lucas. He is extremely honest and transparent and really makes you feel at ease throughout the entire process of leasing a car. He is very knowledgeable and will walk you through every step of the way. Very professional. I highly recommend him! Thank you Manny!

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  • Overall experience 5.0
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This transaction was transparent with no pressure and no

This transaction was transparent with no pressure and no pushy F&I person to deal with. Pricing was competitive and dealership atmosphere was pleasant. Vildan was pleasure to work with.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Vildan was a pleasure to work with.

Vildan was a pleasure to work with. From the onset I found her knowledgable and a person of integrity. I would definitely recommend her to anyone looking for a VW.

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  • Overall experience 5.0
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The dealship was clean and the people were friendly not

The dealship was clean and the people were friendly not pushy. Vildan was amazing. Knowledgable, friendly, helpful and FAST!

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  • Overall experience 5.0
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We had a great experience.

We had a great experience. Our salesperon(Vildan) was welcoming and attentive. She understood what we needed and helped us accordingly. Test drive was great. Final processing was seamless as well. Overall a good experience from start to finish.

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  • Overall experience 5.0
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The best and most smooth lease process I have ever had.

The best and most smooth lease process I have ever had. I have been leasing for 10 years and working with Manny at VW was an absolute pleasure. Looking forward to driving my new Tiguan!

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  • Overall experience 5.0
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Vildan was so easy to deal with.

Vildan was so easy to deal with. I made an appointment and was in my new car in under three hours. Vildan handled everything herself including negotiation, insurance, and setting up the app and technology for my car. I appreciated the no nonsense attitude after having a not-so -great experience at another dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.