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(425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Nemer VW of Latham from DealerRater.

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Friendly Service

Always treated fairly when searching for a new car, recommended by a friend who recently purchased a car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review Sean!

On the money

Both sales and service are the tops. I have my third VW from Nemer and we are happy with each one. Sales looks to make the right deal for you, gets what you want done, and is always courteous and the hustle is to satisfy the customer. Service is always polite and ready to meet your needs. Pull right in and drop your car off and take advantage of the shuttle service. Nice work Nemer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dependable!!!

They have worked on my daughter's Beetle various times over the past few years. The Service Managers have always been very pleasant and helpful, particularly in dealing with a young woman's cherished vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Service at Nemer VW Latham

I appreciate quick and on-time service at Nemer VW's Service Center. They respect my time. In and out as promised. On-line appointment scheduling. Love the drive in service bays.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Experience

I leased a VW Jetta for my son from Martin Nemer and it was a great experience. The process was very organized and stress free. My son has taken the car in to service for maintenance and it has always been a very quick appointment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review Cole! We are happy to keep you happy.

Very Friendly, Great Service

Great Service, very Friendly, they make it easy to buy a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Good to hear from you Janie! Thank you for the review and we are glad you had such a positive experience

2013 certified Passat

I would like to thank Carlos for all of help in getting me into the car I always wanted and the price I wanted to pay, my vw Passat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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NEMER VOLKSWAGEN

I bought a Tiguan when it was brand new in 2010. I always had the car serviced at Nemer since. My car is now over 200000 miles. I had little problems; an electronic module, a coil spring for the back suspension. This car cost me less than $0.17 / mile beside gas and insurance. So I have a good car and it's been well maintained. The service department folks have barely changed since I do business there. They have always offered their best advice and I have always felt free to take it or leave it. Some luxury brand dealers will offer more flashy show room, facilities,etc. I don't feel lost in smoke and mirror at Nemer. The service department always do their best to accomodate me. I sure do appreciate.And recommend others to try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Learning all over again Michael Webber

I have owned a number of VWs- beginning with a 1972 "Bus" , but because of the various electronic improvements,on my 2014 Passat, I have had to make a number of return trips to Nemer to ask- "How does this work?" Carlos, my salesman was exceptionally helpful- if he was available. Otherwise, another person would immediately step up to show me how this or that worked. 60 years of driving will, likely, cause me to pull the car keys out of my pocket for the rest of my driving life- but I have to admit it's a great system- in theory. And by the time I master my keyless car, I may even get the best of the GPS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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New Jetta

Love my ne VW Jetta. It was a pleasure purchasing from Nemer VW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is good to hear you are happy with your purchase! Thanks so much for your review.