Reviews
Service advisor went over the vehicle check list with me...
Service advisor went over the vehicle check list with me after my oil change. Covering each item that may need attention in near future, like windshield wipers and cabin air filter. thanks Joesph King.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
There’s a reason why I drive past a Ford dealer, that’s...
There’s a reason why I drive past a Ford dealer, that’s closer, and do my business with Marshall. This is the fourth vehicle I have purchased from Marshall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I enjoyed my visit to get oil change and tire rotation....
I enjoyed my visit to get oil change and tire rotation. They got me in and out fast. I also needed a battery for my key fob and the person in the parts department went out of his way to install the battery.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service from my salesperson Kevin Dunerman. I...
Great service from my salesperson Kevin Dunerman. I highly recommend Marshall Ford to anyone wanting or needing to buy a new or used vehicle. Stop by!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always good service except this time not as much.This...
Always good service except this time not as much. This time the service door was opened, I pulled in, and it took a while before someone came to the desk to check me in. That person seemed to be the only one really hustling. Also, didn’t get a sticker on my window to show when the next service was due.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I would like to think Joe Turner for his outstanding help...
I would like to think Joe Turner for his outstanding help with my Ford Flex needs And my warrarrty needs. Agin thank you Joe Turner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim Hollenbeck and Scott Roach always treat me well and...
Jim Hollenbeck and Scott Roach always treat me well and take care of my vehicles. Always know that it was done right and in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm a repeat customer. Bought my 2015 Ford Edge from...
I'm a repeat customer. Bought my 2015 Ford Edge from Marshall Ford and it was a great experience and great service with the service contract. Just recently worked with Jim Parisi in Sales for my 2020 Ford Edge. Both he and Gabe (finance) made the process easy and enjoyable. I'll be back again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service I have become accustomed to. Lost count of how...
Service I have become accustomed to. Lost count of how many vehicles I have purchased from Marshal. But I come back because I feel like I have been taken care of. Family owned is a big deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Darnell & the Sales Manager was a great...
Working with Darnell & the Sales Manager was a great experience. We were offered a few options to make the best buying decision with our trade. Everyone down to the Finance Manager were easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car