Reviews
Very efficient.
Very efficient. No attempt to sell me unneeded work. Service rep was great. Look forward to going back
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank, we're glad to know you had a great experience with our service team at Grapevine Honda. We look forward to seeing you again!
Excellent service.
Excellent service. JOSE, the sales person, was very kind and patient. He got a great car for us. Meeting all our expectations
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alejandro, we're delighted to know that Jose provided excellent service and helped you find the perfect car at Grapevine Honda. Thanks for sharing your experience!
Hearing some strange noises when the car moves forward.
Hearing some strange noises when the car moves forward. After the maintenance we know it's not the breaks or ties. Wanted to checked before holiday travel.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, Thank you for the rating. We are glad we could get you in before the holidays. We hope to see you again soon.
I had a fantastic experience with my sales rep, Michael
I had a fantastic experience with my sales rep, Michael McCullum. I will admit, I was a tough (but, I think fair) negotiator with him and he handled it with grace and professionalism. I would 100% buy with him again and with Grapevine Honda. Thank you for making the experience a pleasant one!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alissa, We appreciate the review. We are glad your time with us was a fantastic experience. We hope to see you again here at Grapevine Honda.
I take a long time buying a car and Bryant was extremely
I take a long time buying a car and Bryant was extremely helpful each time I visited. I was shown numerous cars, and trim levels explained. Very polite and patient!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sue, it's great to know that Bryant was able to assist you throughout your car buying journey at Grapevine Honda. We appreciate the kind words and hope you're enjoying your new ride!
Friendly and professional staff, correct and honest
Friendly and professional staff, correct and honest service completed (oil change and tire rotation), reasonable turn time from drop off to pick up (1.5 hours), fair pricing. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrew, we're glad to know you had a positive experience with our team at Grapevine Honda. We always aim for honest service and fair pricing. Thanks for choosing us!
Grapevine Honda has a very clean and positive
Grapevine Honda has a very clean and positive environment. Every employee you come into contact with greets you with a smile.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nicolas, we're delighted to know you found our environment at Grapevine Honda clean and positive. Thanks for noticing the smiles - they come naturally when serving great customers like you!
Easy and quick purchase!
Jose was very nice, he gave us the price we asked for and had to work hard to find the color we wanted. He made sure we were pleased with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're so glad to know that Jose went the extra mile to ensure you got exactly what you wanted at Grapevine Honda. Thanks for sharing your experience and enjoy your new ride!
Excellent Service
We go to Grapevine Honda for two of our cars, and they have been fantastic. Replacing a tire today was no exception. Fast, friendly, and fairly priced. We will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your loyalty to Grapevine Honda and are glad we could assist with your tire replacement! Thanks for the positive feedback on our service speed, friendliness, and pricing. We look forward to seeing you next time!
Great Service
Excellent experience. Benjamin Thompson in service was skilled, Kind and knowledgeable. Great Service, effective. Car ready on time and cleaned. Thank you for delivering excellence
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Julie, we're delighted to know that Benjamin and our team at Grapevine Honda provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future!