Grapevine Honda

Excellent service with attention to detai. Always honoring coupons. This is my go-too dealership for all services.

Kyle Guyette is a very good service adviser, and helpful. He helped me build a sensible maintenance plan tailored to your budget and vehicle usage.

Kyle was my attendant. He was very kind and helpful through the whole service visit. He did an awesome job commuting with me throughout.

Since I purchased a Ridgeline in 2021, the Service Dept. here at Grapevine Honda has been nothing but great to me. I service all 3 of my family Hondas here. I buy parts and do all maintenance here. Service Manager Christian Ortega runs a great team of Professional Service Advisors. Each service team member is reflective of Chris's caring attitude about customer needs, wants & issues. I have never been upsold here. I usually know what I want as a specific service item or two and they accomodate. They honor discount coupons as printed. Its hard to find quality mechanics these days & this Dealership has a bay full of qualified Honda Techs. I recommend OEM Parts and service. New vehicles are too expensive, so keep your old one cared for properly. If you have a small issue here, again, Service Manager Christian will work with his team to make it right.

Very professional customer services and good discounts through coupons. Located at the heart of Grapevine and well maintained

Great experience buying a care from them. We also bought the oil change package and they have taken great care of us when we have brought the car in for service.

Had a great experience with my recent car service. Everything was handled professionally and completed to my satisfaction. A special thanks to Robert for his exceptional customer service—he was extremely helpful, professional, and great to work with!

They are professional and don’t try to sell me a new car every time we stop by for service.

⭐⭐⭐⭐⭐ Exceptional Customer Service at Grapevine Honda! I had an amazing experience working with our Dava at Grapevine Honda! From the beginning, she was patient, understanding, professional, and genuinely willing to work with both my son and me to find a vehicle that met his needs and, most importantly, fit within his budget. Purchasing a car is a big decision, especially for a young person working within a specific financial limit. Dava never made us feel rushed or pressured. Instead, she took the time to listen to our concerns, answer our questions, and allow us to test-drive several different vehicles until we found the right fit. Their patience throughout the entire process was truly appreciated! What stood out the most was Dava's outstanding personality, positive attitude, and willingness to go the extra mile to make sure we were comfortable and confident in our decision. Dava's customer service made what could have been a stressful experience enjoyable and memorable. If you are looking for a salesperson who is personable, patient, understanding, and genuinely committed to helping you find the right vehicle for your needs and budget, I highly recommend visiting Grapevine Honda and asking for Dava! Thank you for making this experience such a positive one for my son and me. We truly appreciate your time, dedication, and excellent customer service. You made us feel valued as customers, and that speaks volumes about the kind of salesperson you are. Grapevine Honda, you have a great one on your team! 🚗👏

Service was good, it was oil change and a full fuel service. But the communication could have been better. My contact number at the system was noted or overridden incorrectly even though I am existing customer who been here more than 3 times. This caused delays in responses / courtesy rides. Complementary car wash wash was noted in the service order; but was not done as I noticed the exterior of the car was as-is I left it. It was completed post I brought it up.