Reviews
I had a wonderful experience buying my 2026 Honda Pilot Elite here! Mes made the whole process smooth, and completely stress-free. He was incredibly knowledgeable about the car and how all the features worked, and it was clear he genuinely enjoyed explaining everything to us. There was no pressure, and Mes made the entire dealership experience pleasant from start to finish. If you are looking for a Honda, go see Mes at Grapevine Honda!
I had a wonderful experience buying my 2026 Honda Pilot Elite here! Mes made the whole process smooth, and completely stress-free. He was incredibly knowledgeable about the car and how all the features worked, and it was clear he genuinely enjoyed explaining everything to us. There was no pressure, and Mes made the entire dealership experience pleasant from start to finish. If you are looking for a Honda, go see Mes at Grapevine Honda!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic feedback, Beckey! It's awesome to hear Mes made the process smooth and stress-free. We hope you love your new 2026 Honda Pilot Elite, and we look forward to seeing you again at Grapevine Honda. Safe travels!
Kyle was excellent and this dealership has a very trustworthy service department. I would recommend.
Kyle was excellent and this dealership has a very trustworthy service department. I would recommend.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing Grapevine Honda for your vehicle's care, Will! Kyle and the team enjoyed working with you, and we hope to serve you again!
Jonmikal was very helpful and knowledgeable about my Honda Pilot. The oil change was pretty quick, and the waiting area is excellent.
Jonmikal was very helpful and knowledgeable about my Honda Pilot. The oil change was pretty quick, and the waiting area is excellent.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear Jonmikal was helpful and that you enjoyed our facility at Grapevine Honda. Thanks for sharing your appreciation for Jonmikal and our team!
Was Extremely pleased with experience. The staff was professional,knowledgeable and courteous throughout the entire process
Was Extremely pleased with experience. The staff was professional,knowledgeable and courteous throughout the entire process
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased to hear about your experience, and we'll be sure to pass along your review to our team. Thank you for choosing Grapevine Honda!
Great service. Very responsive and answered all my questions. Chris is a great rep. Love working with him.
Great service. Very responsive and answered all my questions. Chris is a great rep. Love working with him.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about Chris and our team! We are glad to hear you had a positive experience. We hope to see you again at Grapevine Honda!
Lee Mathieu took care of me! He made the process fast and easy! I really appreciate that he was able to uber me back to my apartment for free.
Lee Mathieu took care of me! He made the process fast and easy! I really appreciate that he was able to uber me back to my apartment for free.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Erika, we're delighted to hear Lee went above and beyond to assist you at Grapevine Honda! We hope to see you back again down the road! Safe travels!
Excellent experience at Grapevine Honda! The team was friendly, knowledgeable, and treated me with respect throughout my visit. They explained everything clearly, kept me informed, and made me feel valued as a customer. The service was efficient, professional, and exceeded my expectations. I highly recommend Grapevine Honda to anyone looking for quality service and a dealership that truly cares about customer satisfaction.
Excellent experience at Grapevine Honda! The team was friendly, knowledgeable, and treated me with respect throughout my visit. They explained everything clearly, kept me informed, and made me feel valued as a customer. The service was efficient, professional, and exceeded my expectations. I highly recommend Grapevine Honda to anyone looking for quality service and a dealership that truly cares about customer satisfaction.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're excited to hear you had an excellent experience with our team! Your recommendation means a lot to us. Thank you for choosing Grapevine Honda!
My Service Advisor Dustin was most helpful and clear in communicating options for service of our CR-V and related pricing and I was able to select additional services that were needed. Thank you.
My Service Advisor Dustin was most helpful and clear in communicating options for service of our CR-V and related pricing and I was able to select additional services that were needed. Thank you.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Dustin was so helpful at Grapevine Honda. Thank you for your business and for the five stars!
My service advisor was very efficient and thorough. My car was finished in a reasonable time. Very please with my advisor and overall experience
My service advisor was very efficient and thorough. My car was finished in a reasonable time. Very please with my advisor and overall experience
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about your advisor and prompt service! We look forward to serving you again! - Grapevine Honda
Im very satisfied with my service at Grapevine Honda on my oil change last week.
Im very satisfied with my service at Grapevine Honda on my oil change last week.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad to hear you were very satisfied with your oil change service last week. We appreciate you choosing Grapevine Honda and look forward to seeing you again.