Reviews
Bought a used Hyundai
Cameron was an excellent staff member. He was very helpful and clear with prices. Lois in finance was also very helpful with his part of the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Will, it's great to know that Cameron and Lois were able to assist you effectively at Grapevine Honda. We appreciate your feedback!
Best experience ever.
Excellent service. These people the best in the business and get you in and out with no hassles. The facility in brand new and the service to match.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hubert, we're delighted to know you had an excellent experience at Grapevine Honda. We take pride in our new facility and hassle-free service! Thanks for the positive feedback.
Quick fast and easy, sales girl was prepared, got the car
Quick fast and easy, sales girl was prepared, got the car ready for me to see it, overall wonderful experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know your experience at Grapevine Honda was quick and easy! We always aim for efficiency while providing great customer service. Thanks for the review!
Great Experience
Erick Sanchez is a really wonderful guy who helped me through the whole process and made it very easy for me. Overall a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Syed, it's fantastic to know Erick was able to guide you through the process at Grapevine Honda. We're glad your experience was a positive one!
Quick service
Fast and accurate. Text approval of additional repairs is a nice feature. Why do I have to write thirteen more words when I already described my experience???
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, We appreciate the review. We are glad your time with us was a fast and efficient experience. We hope to see you again down the road.
Fantastic
Exceed expectations every single time I go there! Staff is great, communicative, and never have had to return my vehicle for the same problem! Thanks Christian and team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so glad to know that our team at Grapevine Honda, especially Christian, has been able to consistently exceed your expectations! Thank you for the positive feedback and we look forward to serving you in the future.
Great place to shop for an used car
Love it great people there to help you Made us feel at home Please visit They showed us the car exactly how it was it was excellent
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jose, we're so glad to know you felt at home with us at Grapevine Honda. It's great that our team could assist in showing you exactly what you wanted. Thanks for the love!
Good dealership experience
The sales man Jose was very nice and professional, he explained all that I had questions on . The test drive was smooth and I loved the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elizabeth, we're so glad to know that Jose was able to assist you and make your experience at Grapevine Honda a smooth one. Enjoy the new car!
Satisfied customer
Grapevine Honda is located at a convenient location on Hwy 121. I was able to get an oil change without an appointment. Using a coupon sent in the mail saved a few dollars. A free car wash shows your business is appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to know you found our location convenient and that we could accommodate your oil change without an appointment. We appreciate the feedback about Grapevine Honda, and are happy to provide services like a free car wash as a token of appreciation for our customers!
Great job.
We finally had a good experience at a dealership. Test drive, negotiation and financing in under 2 hrs. Will be back here for our next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sieth, we're glad to know your experience at Grapevine Honda was efficient and enjoyable! We look forward to assisting you with your next car purchase. Safe travels until then!