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AutoLenders of Newtown Square

(462 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
(484) 420-1987 (484) 420-1987

Reviews

(462 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoLenders of Newtown Square from DealerRater.

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The whole process from test driving to completing the...

The whole process from test driving to completing the purchase was simple and painless. I would highly recommend anyone looking for a Volkswagen vehicle go to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Volkswagen of Newtown Square, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

I thought the customer service was great. All employees...

I thought the customer service was great. All employees were pleasant that I came in contact with. The only complaint I would have is that I never received check for my lunch.oh also the finance guy was wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Volkswagen of Newtown Square. We appreciate your business and hope to see you again soon!

Excellent service however was rushed in car detailing...

Excellent service however was rushed in car detailing which left a glue all around my car from the taping. Great service otherwise. Would recommend Newtown Square VW to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Saj, We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

New car

Bought a new car there and they delivered to my house in another state and the deal I received was the best in the tri state area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Easy experience even though it was during COVID. They did...

Easy experience even though it was during COVID. They did try to make it as normal as possible. I love my used Acura RDX. Thank u

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Joanne, Thanks for your feedback on your recent visit to Volkswagen of Newtown Square. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Painless auto purchase.

After many decades with another car it was time for a new one. I determined the best model and brand then used the internet to find just what I was looking for at Newtown Sq. They were helpful, gave us plenty of time to test drive, we decided to purchase that day and picked it up the next. This dealer had all the paper work in hand and we left pleased with the car and the transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for choosing Volkswagen of Newtown Square, your feedback and rating mean a lot to us. We hope you enjoy your new car! We're glad we were able to help, and we hope to see you again!

Josh made my process of getting into a new car so easy...

Josh made my process of getting into a new car so easy and hassle free. I really enjoyed the process of getting into my new car, which was short and efficient. Thanks again for all of your help in getting me into the Tiguan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review, Sammy! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Newtown Square. We hope you enjoy your new Tiguan!

They made the whole process easy and comfortable! There...

They made the whole process easy and comfortable! There was zero pressure. I had an odd situation and they helped me figure it all out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Katherine, Thank you so much for your excellent review! We are so glad that Matthew, Rick, and Ed had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

I made an appointment to view a specific vehicle. Josh...

I made an appointment to view a specific vehicle. Josh and his manager Rick were not the typical sales people I was expecting. They answered all of my questions, didn't just try to push the sale and took their time talking with me. It was a very pleasant car buying experience. Josh especially followed through on statements and promises made during our first conversation to make sure I was happy with the car I was buying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Josh and Rick had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Volkswagen of Newtown Square!

Very Happy

Strange time to purchase a car, but they made it an easy and efficient process. Very friendly, responsive and fair. I would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you to make this a top-notch experience! We hope you enjoy your new vehicle and look forward to continuing to serve you in the future!