Reviews
Friendly staff easy to make deal withIt would take...
Friendly staff easy to make deal with It would take little longer time than what I expected Over all good experience with delership I recommend to visit this place
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
This service center is okay but they NEVER have coffee as...
This service center is okay but they NEVER have coffee as their web site claims. But the service is good and the service Manager nice.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello Billie, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!
We have a very pleasant experience to buy a VW car here....
We have a very pleasant experience to buy a VW car here. Everything is explained clearly and everyone is helpful. We like the new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Volkswagen of Newtown Square, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
The service was easy to schedule and was done promptly....
The service was easy to schedule and was done promptly. The service area and dealership have taken care to be covid compliant. While I did not purchase my Tiguan here this a great place to have it serviced and I will probably buy my next VW here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for sharing your thoughts about your service experience with Volkswagen of Newtown Square. We appreciate your business and hope to see you again soon!
Happy with the way they worked to get me the best...
Happy with the way they worked to get me the best interest rate. They also reinspected my vehicle . Ended up with a new tire, changed my oil, and a ailment. Was a good experience.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Newtown Square. Congratulations on your new vehicle!
Matt and Parker were an amazing team. They worked very...
Matt and Parker were an amazing team. They worked very hard and amazingly quick to put me in an awesome car. Best experience car buying EVER!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kim, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt and Parker met your expectations. Thank you again for choosing Volkswagen of Newtown Square, we look forward to having you as one of our valued customers for many more years to come!
Josh was very knowledgeable and very easy to work with!...
Josh was very knowledgeable and very easy to work with! He went out of his way to make sure I had a great experience! Awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Josh. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Excellent focus on customer needs and concerns. This...
Excellent focus on customer needs and concerns. This purchase was the BEST EXPERIENCE EVER!!!! I purchased my first car in 1976. The second vehicle which I purchased was a VW Thing while stationed in Hawaii. You need to clone that young man. RGDS, CDR F. Kevin Koob, USCG (ret)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Volkswagen of Newtown Square, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
We bought my daughters first car. They didn't detail the...
We bought my daughters first car. They didn't detail the car or even wipe it out it was so dirty. The vehicle features listed in the description were not at all the same the vehicle came with. Engine Light came on within a month. Called and left a message about my warranty no one ever called me back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hello Tara, Miguel (Sales Manager) will be reaching out - I apologize for the team - we will get this back on the right track. Thanks for your feedback. Thanks, Aaron Smith Sales Director asmith@yourmercedes.com
Great process and ease on whole purchase process ,...
Great process and ease on whole purchase process , delivery, product knowledge , follow up paper work, extended coverage options and all associated matters. Very friendly, professional dealer and personnel t every level.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Erik, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!