Reviews
I drive from Philadelphia to go to this specific location
I've had really terrible experiences at a location that is much more convenient for me. The people at the Newtown Square location are polite, efficient and very friendly. I'm happy to go out of my way to work with them instead.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
easy to schedule
Friendly and complete service, easy to schedule, follow up was good. Wish they had a car wash for when my car gets serviced. It's a nice perk that this dealership is missing.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
uncomplicated
From start to finish service was quick and easy. I was accommodated with a loaner car as per my request which made the service appointment even easier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
awesome customer service, best cars in town
I couldnt ask for better service everyone was very helpful i wish i just came to this place a little while ago when i started searching for a car, I was the most annoying customer who comes before they close by 30 mins and start test drive, but everyone was so patient Please thank everyone on my behalf Thanks again for the great experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, clear, and prompt service
Chesley and the staff at newtown square audi did great in keeping in touch and keeping me informed as to what all was going on. Everything was very straight forward and friendly. Had some fun conversations with staff members.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Positive Experience
Every aspect of the buying experience was handled in a professional and effiicient manner. The entire process was seemless. I would recommend the Newtown Square team to anyone intersted in purchasing an automobile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
CPO MK7 GTi Performance Package
I bought a CPO GTi Performance Package from Matthew Valitski this past Friday. I drove 2.5 hours from NY to look at the GTi. I bought the car on the spot. Matt was very patient and answered all my questions. After receiving bad treatment from local VW dealers in Long Island I was ready to move on to another brand but I’m glad I went to Newtown Square VW for my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great experience
Best dealership we have ever dealt with-- from our Touareg buypack to purchasing our Atlas and Tiguan.Highly recommended. Thanks to all-Bill and Cathy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience at VW Newtown Square
Great experience. Thank you to Jeff for all of his help getting me in a new Jetta! I highly recommend him and the entire team at VW Newtown Square.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good. I missed the complimentary car wash.
Leo did the scheduling and check in on the day of the service. He was friendly and efficient. I was told the wait for the inspection and oil change would be approximately 1-1/2 hours. I was checked out and in my car in an hour. I will recommend this dealership and definitely return. I also took advantage of the 20% off mid-week servicing. Very helpful! Later, when I returned home after errands, I realized the car had not been washed. Under YBH and Colonial, the car was always washed when in for service. Perhaps, the new company would like to continue this service. This is my third VW, all purchased at this location.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair