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AutoLenders of Newtown Square

(460 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
(484) 420-1987 (484) 420-1987

Reviews

(460 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoLenders of Newtown Square from DealerRater.

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Gti ? Jetta? Or Passat

First rolled into the dealership looking for a GTI and a few days later I left happy with a brand new 2019 Jetta. Every aspect of the dealership experience was wonderful very professional and friendly. I have been recommended this dealership By a close friend And they did not disappoint

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great and excellent service

Jeff Deacon has been of great support in getting our second Volkswagen in the past two Months Together with the sales/finance and service team. They all worked together to make this a very good experience Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

"Pleasure to work with"

We worked with both Chesley and Andy and they were great! Ed made the paperwork process easy too we were in his office and out in no time. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jeff and Andy were outstanding!

My experience with Jeffery from Volkswagon Newtown Square was exceptional. I was so impressed with his knowledge and ability to explain the car features during our test drive. He was very enjoyable to talk with. He took into account my needs and wants for a car, and made every effort to find the car with my desired interior/exterior color. Andy assisted with explaining and clarifying my lease payments. He made sure I understood how this was calculated and how it differed from one car to another, from one month to the next. Everyone at this store is very kind, helpful, knowledgeable, and considerate!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great timely and professional service!

Service manager was terrific and upfront about costs and how long service would take. She explained everything that was going to be done and the costs involved. Had loaner car waiting I was in and out in 10 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love my purchase

My car search was easy. Everyone was very helpful and friendly. The paperwork was easy, my vehicle was in perfect order when I picked it up. Chesley was very knowledgeable and took time to answer my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great staff

We are new to the area and took our car to Volkswagen of Newtown Square for regular service and a tire repair. When the tire needed to be ordered (unusual size) they immediately offered a loaner car until the tire on our tire was replaced. From the initial phone call to make the appointment to when we drove our car home the staff was terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Awesome dealership very nice staff willing to work with you on the price and not pushy like some would definitely consider buying another car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Quick and friendly

Very friendly service. Car was worked on quickly and with care. Was giving a free oil change due to a misunderstanding which was great! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchase Lease

Sales Manager was terrific with the explanations of complete exposures of all charges. Nothing hidden, and all charges explained completely. Sales people were very patient, and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.