Reviews
Gti ? Jetta? Or Passat
First rolled into the dealership looking for a GTI and a few days later I left happy with a brand new 2019 Jetta. Every aspect of the dealership experience was wonderful very professional and friendly. I have been recommended this dealership By a close friend And they did not disappoint
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great and excellent service
Jeff Deacon has been of great support in getting our second Volkswagen in the past two Months Together with the sales/finance and service team. They all worked together to make this a very good experience Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"Pleasure to work with"
We worked with both Chesley and Andy and they were great! Ed made the paperwork process easy too we were in his office and out in no time. I would recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeff and Andy were outstanding!
My experience with Jeffery from Volkswagon Newtown Square was exceptional. I was so impressed with his knowledge and ability to explain the car features during our test drive. He was very enjoyable to talk with. He took into account my needs and wants for a car, and made every effort to find the car with my desired interior/exterior color. Andy assisted with explaining and clarifying my lease payments. He made sure I understood how this was calculated and how it differed from one car to another, from one month to the next. Everyone at this store is very kind, helpful, knowledgeable, and considerate!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great timely and professional service!
Service manager was terrific and upfront about costs and how long service would take. She explained everything that was going to be done and the costs involved. Had loaner car waiting I was in and out in 10 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love my purchase
My car search was easy. Everyone was very helpful and friendly. The paperwork was easy, my vehicle was in perfect order when I picked it up. Chesley was very knowledgeable and took time to answer my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great staff
We are new to the area and took our car to Volkswagen of Newtown Square for regular service and a tire repair. When the tire needed to be ordered (unusual size) they immediately offered a loaner car until the tire on our tire was replaced. From the initial phone call to make the appointment to when we drove our car home the staff was terrific.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Awesome dealership very nice staff willing to work with you on the price and not pushy like some would definitely consider buying another car there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and friendly
Very friendly service. Car was worked on quickly and with care. Was giving a free oil change due to a misunderstanding which was great! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchase Lease
Sales Manager was terrific with the explanations of complete exposures of all charges. Nothing hidden, and all charges explained completely. Sales people were very patient, and answered all of my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car