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JNM Auto Group

(65 reviews)
Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(540) 905-8073 (540) 905-8073

Reviews

(65 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JNM Auto Group from DealerRater.

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Sales experience not bad.

Sales experience not bad. We purchased the Car , one thing before leaving the Oil Change message was on but could not reset. They said Oil was changed but just needed reset, they couldn't reset it & just go down street to Jiffy Lube & they would reset. They couldn't reset it & said it was reading back door open but wasn't and it would need further attention. I got it home & took to local Ford Dealer. We also only had (1) Key to Car. This model needs to have car several hours to program chip into Computer. So they said also that Rear Door would also need a Switch, which would have to be ordered. And while it was in there they said the Water Pump was leaking. So at this point We are still waiting for the Parts to come in & Car is still in Garage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The guys helped out soo much, they were very professional

The guys helped out soo much, they were very professional and helped any way they could, I would highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership!

Great dealership! Very nice people! I got my Ford ranger 2010 and it has been running great so far! One hundred percent recommended going to JNM auto group if you want an honest deal! They are very open with negotiation and do all that they can to assist you once the deal is finalized! All round Great dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This dealership was very helpful, I enjoyed the

This dealership was very helpful, I enjoyed the experience I had getting my car with Mohammad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good experience very friendly and helpful.

Good experience very friendly and helpful. Very upfront and helpful would recommend them highly.Very pleasant attitudes and friendliness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ali and Mohamed at Jnm auto Warrenton Va .

Ali and Mohamed at Jnm auto Warrenton Va . It was such a great experience, wonderful guys honest and did what they were supposed to do. they sold us a 2009 Honda CRV. It runs wonderful everybody should come here thank you and I usually don’t say this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and very forward about pricing!

Great service and very forward about pricing! The car started experiencing problems after driving off the lot. I called JNM and was told to bring it back. They diagnosed the problem and repaired it at no charge!!! I don’t know any other car dealer that would do that! Save yourself a hassle and buy your car from JNM!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experiences with Ali, Got all I needed to get the

Great experiences with Ali, Got all I needed to get the car I wanted, it was painless and effortless. Will come back again. Only thing I wish I knew was a tail light was broken, I didn't see when I was there due to rain. other wise customer service was great. SO far no other issues with the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Bought a 2011 Acura MDX for 10k around 2-3 months ago ran

Bought a 2011 Acura MDX for 10k around 2-3 months ago ran great until the alternator failed and I broke down in the street at 3am (I work overnight). I was worried that it was going to be a pricey fix as the mechanic that the car got towed to wanted 1k for the fix. I called up Ali and they agreed to fix the whole thing for only 150! Saved my bank account and even finished it all in one day! The people here are great, laid back, and efficient. Highly recommend if you need a used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Never have to worry coming to mohammed and his staff.

Never have to worry coming to mohammed and his staff..he will go extra mile to make sure ur comfortable with ur loan and whole process..this is the 2nd time I bought a car here and I won't ever go anywhere else . I know mohammed is a honest religious man who does not screw over anyone...I would highly recommend traveling 1 hour 42 minutes to get a car and drive home happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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