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JNM Auto Group

(65 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(540) 905-8073 (540) 905-8073

Reviews

(65 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JNM Auto Group from DealerRater.

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Salesman very professional and made sure we got the auto

Salesman very professional and made sure we got the auto we wanted and could afford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I love my new car!

I love my new car! Ali and Mohammed were awesome from start to finish. I got exactly what I was looking for at a great price. A pre purchase inspection showed 2 very minor issues, and Mohammed had them fixed at no charge. Great car, great price, great people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I've had a fantastic experience with JNM Auto Group in

I've had a fantastic experience with JNM Auto Group in Warrenton, VA. My family and I have purchased several cars from them over the years, and I bought my first car here too. The staff at JNM are truly exceptional, always friendly and incredibly accommodating. Also, their labor costs are quite reasonable, especially when compared to some gas stations that definitely overcharge. Mohamed, the owner, excels at providing personalized assistance, ensuring you find precisely what you're searching for. Highly recommended for anyone looking for trustworthy service and great value!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought a car from them 3 years ago still no issues to

Bought a car from them 3 years ago still no issues to this date they sell really good cars that I came back and bought another one 100% recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We recently bought a Toyota Sienna mini van from JNM Auto

We recently bought a Toyota Sienna mini van from JNM Auto Group in Warrenton, VA. Very pleased with our car. The first time we went to look at the car and took it for a drive, Ali was very informative about the car but no pressure at all. When we left, he said that he hoped we’d come back but if we didn’t that was okay. A couple days later we went back and asked if we could take it to a car repair place to have it checked over and Mohamed said that was fine. The car checked out fine, so we went back to the dealership and told Mohamed we decided to purchase it. He was very cordial, informative and friendly through the entire process. I went back a couple of times shortly after the purchase for a couple of minor issues and they took care of it very quickly as promised. Just a few weeks after buying the car we drove from Virginia to Florida and back on a vacation trip and the car ran great. We had seen their positive reviews and agree with them. JNM restored our faith in used car salesmen! Highly recommend JNM if you’re looking for a good used car with friendly sales people with no pressure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don’t believe the negative reviews…I had the best

Don’t believe the negative reviews…I had the best experience with this dealer. Above and beyond what I expect from car dealerships….responsive, courteous, not pushy…they were no pressure, very helpful and when we had an issue with the vehicle two weeks after buying, they fixed It quickly with no questions asked at no cost. They’ve earned my future business 100%!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks You Christine .

I reached out to them via this website and they NEVER

I reached out to them via this website and they NEVER responded to me,whatsoever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I recently needed to purchase a vehicle.

I recently needed to purchase a vehicle. My online search for the vehicle of my choice landed me all the way from Texas to Virginia at JNM Auto Group. Initially, i was apprehensive about buying so far way and out of state. However, i made contact and made a trip to inspect and possibly buy the vehicle. I was so pleased that the vehicle turned out exactly as depicted and descibed online and the process as whole went very smoothly. Financing the vehicle in house went by like a breeze and they even handled all the shipping process to Texas for me. Thank you JNM Auto Group !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service.

Excellent customer service. TRUSTWORTHY! Honest and reliable. We bought two cars from them so far. No problem allowing us to getting the cars looked over by our mechanic and they fix any issues found, which are always minor. Highly recommend buying from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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NO stars.

NO stars. This dealer is dishonest. Did not reveal all recent repairs. I bought "as is" but after only 200 miles the water pump died and the engine overheated. My mechanic said there were MULTIPLE things wrong that seemed to have been cosmetically repaired. I hate to call people liars but Mohammed is a liar and a thief. Be aware. DO NOT buy from this dealer. I am out 10K because they lied about repairs. I understand "as is" but the dealer flat out lied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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